Tier 3
Static Go binaries with Docker on OSX
Recently I’ve been writing a service in Go to enhance the projects dashboard on Bitbucket – if you haven’t heard we launched Atlassian Connect for Bitbucket as a way for anyone to build add-ons for three millions of Bitbucket users out there. Like many other Gophers I’ve been happily deploying my Go services using Docker. The process is smooth and […]
The technology of hope: how MagView uses Jira Service Desk with Hipchat
If there’s one thing everyone everywhere can agree on, it’s that we all hate cancer. When we found that Magview, the leader in mammography technology, relies on Jira Service Desk and Hipchat to help their customers–we were thrilled. Helping technology that saves lives is a dream come true for us.
Database continuous integration with Bamboo and Redgate SQL CI
This is a guest post from Jason Crease, an application engineer working in Redgate’s DLM (Database Lifecycle Management) team. Most application developers are used to the benefits of continuous integration. With tools like Bamboo you can bring your application’s continuous integration and delivery pipeline together in a single workflow. What if you could include database continuous […]
Infographic: why IT teams like chat
85% of the IT teams we surveyed use chat tools. That’s a lot of people. 85% out of a 100% is a better number than Presidential election results, or how many customers were satisfied with The Baconator. We wanted to dig deeper, we wanted to know why IT loves them some chat instead of email. So, we went directly to the IT community to find out. We talked to agents, managers, and directors and asked them about how chat makes their work life awesome. Check out what they said.
#LoveWins at Atlassian
When I moved from Baton Rouge, Louisiana to San Francisco in 2011 to work for Atlassian, I wasn’t sure what to expect. From the outside, everything looked great. They even had these values that seemed to be a big deal. It didn’t take long being on the inside to realize what an amazing place to work […]
Getting roadmaps right: tips and tricks from our planning experts
In a previous Jira insiders, I showed you how the Jira Portfolio team combines long-term planning and agile execution using Jira Portfolio. I also mentioned that “techniques for coming up with a high-level product strategy could fill a separate blog post.” We were overwhelmed by the interest and feedback in that blog (thanks!), so I’m delivering […]
What’s a TAM?
Learn how a Technical Account Manager can help you get the most out of your Atlassian investment.
Atlassian’s Agile Coach goes TAM
Hey everyone! Dan, the agile TAM here. Many of you know me as a frequent author here on atlassian.reaktivdev.com, where I’ve written about Jira, agile, Jira Agile, and software development best practices. I joined Atlassian as the Agile Evangelist three years ago, and recently made the transition over to our Technical Account Management (TAM) team.
3 ways to report information in Confluence
Confluence has a simple mission: to be the one place where you organize, create, and discuss work with your team. You can centralize (and organize) all your work in a single place accessible by your entire team or company. In this blog post, I’ll focus on three major improvements to existing macros available in our latest release, Confluence 5.8, that will help you organize your work and knowledge in Confluence.
The new Bitbucket webhooks
Bitbucket webhooks are used by teams every day to test, analyze, deploy, and distribute great software to millions of people. As Bitbucket webhooks are one of our most popular integration points, we’ve had the opportunity to gather lots of feedback regarding our webhook payloads, usage, and integrations. We’ve listened to the community (check out public issues #7775, #5938, #4467, #6545 + […]
Jira Portfolio is now Jira Data Center compatible
Data Center is all about performance at scale. Jira Portfolio is all about agile at scale. And now we’ve combined the power of both — Jira Portfolio is now Jira Data Center compatible! So if you want to combine long-term planning with agile, and get great performance for growing teams, your time has finally come.
Docker containers, Bamboo, and winning at continuous delivery
Trends like continuous delivery and microservice-based architectures are the reason SaaS darlings like Netflix and Etsy ship improvements to their customers 20 or more times a day. Talk about efficiency! And with the help of tools like Bamboo and Docker, your team can get there, too (even if you’re not shipping a SaaS product). Read on to learn how your team can use Docker and Bamboo to speed up an existing delivery pipeline, or revolutionize your development and deploy practices from the ground up.
The ABCs of Jira Service Desk: measuring success
In part 1 of this blog series, you learned to create a request catalog that is frictionless for your customers. Part 2 was about unleashing the power of queues for your support teams with pro-tips. In this last blog post, I’ll give you tips on how start measuring your success within Jira Service Desk.
