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3 ways AI will change project management for the better
This is a guest post written by Scott Middleton, founder and CEO of stratejos. stratejos is a smart assistant for software teams using Jira and Hipchat. If you’ve read any tech media recently then you’re probably hearing a lot about artificial intelligence (AI). Some people herald it as the promise of the future, while others are […]
6 great Summit Europe sessions you won’t want to miss
We’re getting closer to our first European Summit in Barcelona and I’m so excited to share the program we’ve put together this year. During the 4 days of Atlassian Summit & AtlasCamp, you can choose between 90 presentations covering all kinds of topics – from tips and tricks on how to use and extend our […]
Top 5 reasons to choose Jira Service Desk vs. the competition
The future of service is here! Jira Service Desk is a new kind of service management software that IT and business teams actually like to use. Jira Service Desk delivers an effortless service experience that adapts to your needs with pricing and setup time at a fraction of competitors’. Why have so many of our customers made the switch from competitor systems? Check out the top five reasons.
Wanted: speakers for Atlassian Summit US
We’ve just opened our call for speakers for Atlassian Summit U.S. that will take place in San Jose on September 12-14. It’s your opportunity to tell the world what great things you’re doing with our products. Whether you’re a technical team improving your workflows, a huge team that communicates more efficiently with Atlassian, or an HR […]
Deployment flexibility, single sign-on, and better team collaboration with Confluence 6.1
Since the the release of collaborative editing in Confluence 6.0, we’ve seen a lot of teams working together and getting on the same page. If you weren’t one of these teams, we’ve now made it even easier to get started right out of the box in Confluence 6.1. The team has also been hard at […]
3 things you’ll love about in-person product training with Atlassian
With Summit Europe just around the corner in May and with Summit U.S. in September, there are a ton of programs taking place at our biggest events of the year – training being one of the most exciting. I’m sure you’ve heard about product training before. So, what’s the difference between in-person and online classes? […]
New data reveals where we really stand with diversity in the tech industry
Since 2014, tech companies have been releasing diversity reports. CEOs and heads of diversity have spoken about the investments necessary to #changetheratio and pursue #diversityintech. And many companies have moved from raising awareness of the problem to taking real steps to close the opportunity gap. But what’s been missing from the conversation is the voices […]
Unleashing the potential of every team: new Atlassian Power-Ups for Trello
Today we’re excited to announce new Atlassian Power-Ups for Trello available for Atlassian cloud products: Jira Software, Confluence, and Bitbucket, as well as an improved Hipchat integration. As one of Trello’s first releases since joining Atlassian, these Power-Ups are leading the way for many more awesome features in the works for our users. Unleashing the […]
An introduction to incident management
Incident management is one of the most critical IT support processes that an IT organization needs to get right. Service outages can be costly to the business and IT teams need an efficient way to respond and resolve these issues quickly. Read on to learn more about incident management with your IT service desk, subscribe to the ITSM Bootcamp, and download Jira Service Desk.
Improved Confluence integrations with Hipchat
Update: Try Stride, Atlassian’s all-new team communication solution with group messaging, video conferencing, and built-in collaboration tools. The Atlassian suite is comprised of tools that help teams work better, together. These tools are powerful alone, but when united with other tools their power increases exponentially. Our revamped Confluence for Hipchat integration is a great example of this. […]
A bird’s eye view of the Amazon S3 outage
If there ever was a day it felt like the entire internet ground to a halt, it was Feb. 28. [cta]Amazon’s S3 storage service went down in its US-EAST-1 Region for the better part of 4 hours, causing a lot of prominent web sites and services to not function. For a service that powers a […]
Jira Service Desk named most popular and most affordable ITSM software solution
We are thrilled to announce that Jira Service Desk has been named a top ITSM solution from Capterra, an online software reviews and ratings site used by millions of people to make their software buying decisions. Jira Service Desk has been named the #1 Most Affordable ITSM software and the #1 Most Popular ITSM software based […]
End of support for Jira 6.4: FAQs about upgrading
After March 17th 2017, Jira 6.4 will no longer be supported by Atlassian. To stay on supported versions of Jira, you’ll need to upgrade to Jira Software, Jira Service Desk, or Jira Core. (End of support means that Atlassian support will no longer be able to help with questions related to 6.4, even if you […]
Reflections from Pink Elephant: how IT teams are shaping up in 2017
[youtube https://www.youtube.com/watch?v=Cb185lziS3E?version=3&rel=1&fs=1&autohide=2&showsearch=0&showinfo=1&iv_load_policy=1&wmode=transparent&w=600&h=368] They say what happens in Vegas stays in Vegas, but we can’t help but share what we learned about how IT teams are gearing up for a fast and furious 2017. Last week, Atlassians and our solution partner, Rightstar, descended on Pink Elephant’s 21st Annual International ITSM conference at the Bellagio Hotel in Las […]