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6 amazing Maker Faire projects and the teams that made them
If you could make anything, what would it be? That is the question that makers around the world ask themselves as they gear up to create a project for Maker Faire , “the greatest show and tell on earth”, with events in over 40 countries. [cta]We bounced down to Maker Faire Bay Area last weekend – described […]
Everything you wanted to know about the Health Monitor (but were afraid to ask)
Since introducing the Health Monitor to teams outside Atlassian, we’ve gotten a lot of enthusiastic feedback. And quite a few questions, too. For some teams, the lingering questions and doubts are holding them back from giving the Health Monitor a try. Maybe that’s the case for your team. Today, I’d like to answer some of […]
What’s new in Jira Service Desk? A login-free customer portal, 8 languages, and a customer service template
We’re excited to announce a new login-free portal, multi language support, and a new customer service template. Request help without having to create an account Now your team can provide great customer service to new customers: They no longer have to go through hoops in order to request help. [cta] With a login-free portal, customers can […]
The Data Center family welcomes Hipchat and Crowd
As Atlassian products have become mission-critical to you, you’ve told us to focus on four key areas: high availability, performance at scale, deployment flexibility, and authentication and control. And now we’ve delivered! Our recent Data Center investments represent these four pillars that you’ve helped us identify. In addition to our current Data Center products that […]
3 tangible ways to improve your customer service in Jira Service Desk
This is a guest blog post by RefinedWiki, maker of theming add-ons in the Atlassian Marketplace. Jira Service Desk comes with lots of great add-ons crafted to let you build upon what you get out of the box. As add-on creators ourselves, we focus on user experience — and in particular the user interface of […]
How to manage meetings like an expert facilitator
A skilled meeting facilitator can get a group to discuss, debate, and, above all, decide a lot of stuff in not-a-lot of time. Trouble is, most teams don’t have dedicated program managers or agile coaches to step in and fill that role. So as the modern workplace becomes ever-more collaborative, it’s increasingly important for all team members […]
Project management tips for big, hairy, complex projects
[cta] The most challenging part of conquering a complex project is simply starting. At Atlassian, we deal with complex projects every day, from cross-product integrations to projects with aggressive deadlines or dispersed teammates. The bigger and more dynamic a project is, the more likely it is to cause stress and indecision. Although every project is different, and […]
Is conflict killing your collaboration?
Actually, aggressive agreement is already doing it for you. Humans are hardwired to avoid conflict. Especially in the workplace, hostility is a threat that we avoid like the proverbial plague. But conflict can help. Questioning, disagreement, and argument can penetrate layers of opacity and get at the heart of matters. What’s more, conflict means people care. […]
10 ways to get started with the Team Playbook
[cta]Ever since we launched the Atlassian Team Playbook in 2016, we’ve been peppered with questions from customers and members of our own teams. Most of them are addressed in the Team Playbook’s “about” page, but there’s one question – one I’ve been asked many times – that doesn’t have a one-size-fits-all answer: “What’s the best […]
A defining moment for global teamwork
Just after this post goes live, I’ll take the stage in Barcelona for our first Atlassian Summit in Europe. I’m excited to talk about our plans for the future and share news about our global cloud expansion. We have tremendous innovation emerging across our Cloud, Server and Data Center product lines. Fueling it all is […]
Inside Atlassian: teamwork and mental illness in the workplace
“Hi. My name is Tyler, and I have mental health issues.”
UConn finally lost, but here’s why they’re still winners
Just after my first season coaching my seven-year-old son’s YMCA basketball team, a friend posted this video on Facebook: Geno Auriemma, the head coach of the women’s basketball team at the University of Connecticut. His team’s 111-game winning streak, the longest in history, was recently snapped. My heart just soared watching this. First off, everything […]
Want better meetings? Meet Helmut, the rubber chicken
Don’t we all love meetings that go on forever? And people who love listening to the sound of their own voice? Obviously, the answer is “no”. Do we all want better meetings? Yes! I’ve sat in I-don’t-know-how-many business meetings over the course of my career where the discussion went forever, but was going nowhere. The […]
5 real-life examples of beautiful technical documentation
This is a guest post by Nils Bier, Customer Success team lead at K15t Software. He has been working to help technical communication teams by using Atlassian tools and Scroll add-ons for 5 years. [cta] Technical documentation is an invaluable resource for your users. And with fast-moving development teams and product release cycles, it can […]
A message to our RSS subscribers
Greetings, readers! As part of overhauling the Atlassian Blog, we’ve moved our RSS feeds away from Feedburner – an open source system that was deprecated years ago. If you’d like to keep getting posts via RSS, please switch your subscription to this feed: To receive all posts, subscribe to https://atlassian.reaktivdev.com/feed What’s happening with the legacy […]