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Why we raised a $30M Series B
Update: Since this fundraise in October 2019, we have since upsized our Series B with $28.75 million, bringing our total funding to $73 million. Co-led by Sequoia and Coatue, the Series B Plus round included investments from Sequoia, Kleiner Perkins, General Catalyst, Slack Fund, Jay Simons of Atlassian, and Dylan Fields of Figma. For more […]
Behind the Scenes: Building Loom for Desktop
A year and a half ago, Loom had a single screen recorder client and we were beginning to feel the limitations of only providing browser-based extension. Users could quickly record video messages and get instantly shareable links to send to anyone, on any platform, but there were caveats. We started building Loom’s second recording client […]
How to Make Onboarding Remote Employees Personal and Scalable
The hunt for your next talented teammate is done! They’ve signed the offer and you’re feeling good because all the hard work is now over, right? Well, it might not be time to put your feet up quite yet. Training your new hires is critical to ensure their success. Over the past 3 months, we […]
Code review “nits”
Imagine this: You just finished your first task at a new job, you know you just wrote some fine code solving a hairy problem in a very elegant way. This work makes you proud and you can’t wait to show it to your colleagues and start discussing what you missed, what they would do differently […]
Engineering Lessons Shipping Loom Pro
Loom is a video recorder that lets you record your screen, camera and narrate a video all at once. Up until a month ago, it was a free product that grew to service more than 1.2 million users. We released Loom Pro while maintaining a free tier, turning Loom into a self-serve, freemium product. Our team is comprised […]
Loom Raises $11MM Series A Led by Kleiner Perkins
Today’s news: I’m thrilled to announce we’ve raised a $11 million Series A led by Kleiner Perkins’ partner, Ilya Fushman. We’re looking forward to working with Ilya & the KP team as Loom scales from one million global knowledge workers and beyond. Ilya is known for making early bets on SaaS companies like Intercom and Slack, […]
How to Bolster Customer Onboarding with Video
Onboarding screencasts are the perfect way to show off your product, and set your new users up for success. The benefits will be clear as soon as you start – you’ll see a reduction in customer queries, new customers will better understand your product, and your product launches will pack a bigger punch. Creating screencasts […]
Quick videos. Now in Intercom.
Deliver an exceptional experience to your customers with Loom videos in Intercom Intercom enables real-time interaction with customers through live chat, chatbots, and targeted messaging. With Intercom, you can deliver customer service more quickly and convert more leads through personal engagement. That’s why we’re excited to announce that Loom has partnered with Intercom to provide a seamless integration […]
Loom for Gmail
Create & send quick videos via Gmail ✉️ Email is so deeply integrated into our lives that we hardly notice it. It hasn’t changed in recent decades yet our work is heavily dependent on this channel for communication. A lot of you have mentioned the ease of recording quick videos and the fact that it’s […]