Tried-and-true tips for getting buy-in from your stakeholders
We asked a group of Jira admins how they convinced their teams to upgrade to Data Center – and their advice is a must-read for anyone with a vision they need to sell.
jira tips
5 tips for incident management when you’re suddenly remote
We learned the hard way so you don't have to.
4 customer-friendly ways to customize Jira Service Desk
Enable a consistent and transparent experience for your users and support teams.
One company’s transformative journey to Jira Cloud
And what you can learn from their success.
Best practices for issue archiving with Jira
Remove out-of-date information from Jira for easier searching and faster performance.
8 tips for becoming a Slack admin pro
Slack is a collaborative workspace for teams—but you can use the software for much more. Establish and Organize your channels. Customize your workspace look and feel. Use slack Bots to the fullest. Reduce flipping...
Embracing Jira Cloud
An ex-server admin serves up tips, tricks, and a crash course in cloud etiquette.
5 tips for delivering next-level customer support
In today’s anonymous, Internet-driven world people rarely interact on a personal level. Customer support is a rare exception.
Creating a Jira Cloud issue in a single REST Call
One call is all it takes to create an issue through the Jira Cloud REST API. But before you can make that call, there are a couple of steps you need to take.
Work from anywhere with Jira Cloud for mobile
With Jira Cloud for mobile, you can now track and manage all aspects of your team's work in real time, from the convenience of any iOS or Android device.
3 ways to overcome administrative roadblocks with Jira 7.12
Imagine you are on your way to work and get stopped by a construction detour, causing you to change course...
Top tips from great incident response teams
Learn how support, operations, and development teams like Mixpanel, Front, and Grand Rounds come together for great incident response.
5 tips for getting started with feature flags
Feature flagging, as described in our first tip below and in our webinar about how we built the new Jira experience,...
5 ways to make the most of Jira Software and Bitbucket
Bitbucket Cloud and Jira Software Cloud integrate in some pretty cool ways. Here are our 5 favorites.
How to build a Jira Software archiving strategy in 5 steps
Every house has trash cans, for garbage, recycling, composting and green waste. And just like any household, we must think...