How to manage projects like an actual project manager
So. You have to manage a project, and you’re not a project manager by trade. I’ve been there. It’s pretty...
jira tips
Iterate on your team: how to stay agile and keep improving
It’s the start of a new year, and everyone is thinking about how to improve themselves and their work. I’m...
User testing in the software development process… when you don’t have a billion users
In DevOps circles, there’s a myth about the software development process: real software teams automate everything. Look at Facebook. Look...
An agile design prototype is worth a thousand user stories
To prototype, or not to prototype? All web and mobile app experiences are becoming highly immersive. Gone are the days...
How to build an incident response plan
On October 21, 2016 at approximately 4am PST, the internet broke. Ok, ok we know the internet doesn’t “break.” But...
Become an Atlassian certified professional Confluence administrator
Calling all Confluence Admins! Does this describe you? You’ve got 2-3 years of experience as a Confluence Admin (this one’s...
5 ways small businesses can use help desk software
Businesses, no matter their size, run on technology. And that means that the continued availability of IT services is very...
The challenges of scaling software development teams globally – Part 2
How we’re solving them with Jira This article is part of a blog series! Part 1 – The challenges of...
Inside Atlassian: building products, DevOps style
Let’s say your engineering team has gone agile. They work in sprints, collaborate, and are building a lot of great features. But there’s just one catch: you still have to wait for the release...
5 things you’ll love about joining an Atlassian User Group – pizza & beer included
For nearly a decade, Atlassian customers from around the globe have come together to network, learn, and share ideas at local user groups. Today more than 10,000 people participate in Atlassian user groups, in...
4 ways to use knowledge management for ITIL processes
Jira Service Desk is excited to announce that agents can now view, search, and share knowledge base articles directly from an issue. By being able to discover and share knowledge easily, IT teams can...
Ideas to optimize your planning poker sessions
This is a guest post by Vitalii Zurian, a software engineer and the creator of a series of agile add-ons...
Learn to create a marketing workflow in the new ebook
We created the ebook "Atlassian for marketing teams: workflows" to help you begin to visualize your work. A marketing workflow helps support your projects and get them moving along on time, with all the...
3 ways to stay on top of your software project in Confluence
If your project in Jira Software is your one-stop shop for everything JIRA-related, then your project space in Confluence is your go-to place for everything else: requirements, retrospectives, meeting notes, and more. Here are 3...
Three DevOps principles to streamline your operations team
In this blog post, we’ll walk you through the three underlying principles of DevOps created by entrepreneur and IT operations extraordinaire, Gene Kim. These principles describe the values and philosophies that frame the processes...