Auto-linking interesting text in support cases
A lot of technical support work is basically pattern-matching, and memorizing. You see a stacktrace, remember vaguely having seen it...
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Work Life is Atlassian’s flagship publication dedicated to unleashing the potential of every team through real-life advice, inspiring stories, and thoughtful perspectives from leaders around the world.
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Contributing Writer
Contributing Writer
Head of the Teamwork Lab
Contributing Writer
Contributing Writer
Contributing Writer
A lot of technical support work is basically pattern-matching, and memorizing. You see a stacktrace, remember vaguely having seen it...
For those of you maintaining a public Jira instance, who are suffering from the recent bout of comment spam.. I’ve...
The Jira data anonymizer is a little tool which uses XSLT to anonymize potentially sensitive text in XML backups. Unfortunately...
Jira 2.5.3 our “bug tracking and issue management”:http://www.atlassian.com/software/jira application, has been released. This contains a number of bug fixes. Full...
Jira 2.5.3 is released today in both Professional and Enterprise editions. h2. Improvements and Fixes * Jira no longer breaks...