The customers have spoken: Thank you from Jira Service Desk
Jira Service Desk is the fastest growing product in Atlassian history, and we only started two years ago. The rocket ship we’re riding...
How to avoid “emotional overhead” at work (hint: emojis are 👍 )
Are you fluent in Gen Z’s “digital body language?”
How to excel at asynchronous communication with your distributed team
Say what you mean: how to become a more assertive communicator
More in Communication
How to excel at asynchronous communication with your distributed team
RTO’d? Take these distributed practices back to the office with you
An intentional solution for worker loneliness
Atlassian’s distributed work glossary
More in Distributed Work
Great managers meet uncertainty with curiosity and confidence
Good people management begins with self-understanding
How to minimize the impact of manager changes
Advice for first-time managers, from leaders who’ve been there
More in Leadership
Everything you learned in school and forgot – all in one printable
Use divergent thinking to generate fresh ideas in your next brainstorm
How to use time-blocking to get more work done
Don’t underestimate the outsized impact of short-term goals
More in Productivity
Less noise, more signal: Atlassian’s responsible AI journey continues
Find stuff fast: How to end the endless hunt for information
Atlassian’s approach on Enterprise strategy and planning
Control the chaos: a smarter approach to planning your work
More in Strategy
What’s your AI collaboration style? Take the quiz to find out!
95 AI prompts for better teamwork
AI is changing the way leaders lead and companies create
AI needs human partners to elevate its work – and keep it in check
More in Teamwork
Work Life is Atlassian’s flagship publication dedicated to unleashing the potential of every team through real-life advice, inspiring stories, and thoughtful perspectives from leaders around the world.
Learn more about Work Life
Contributing Writer
Contributing Writer
Head of the Teamwork Lab
Contributing Writer
Contributing Writer
Contributing Writer
I can't dance but I can move and shake. Once an engineer, now an imagineer, I build, create, and generate engagement as Head of Product Marketing for JIRA Service Desk. I've spent the past seven years selling, implementing and marketing enterprise software for tech companies, and bringing products to market faster. I've even helped several of these companies grace the stage to win IT innovation awards (but I still avoid the dance floor). Find me on Twitter! @christophecapel
Jira Service Desk is the fastest growing product in Atlassian history, and we only started two years ago. The rocket ship we’re riding...
Update: DIY service desk webinar recording now available You asked for it, so we’re posting it. Here is the recording from...
Our latest release is here! Jira Service Desk 1.1 brings you SLA calendars Request groups Multilingual support SLA calendars You asked,...
Update: Jira Service Desk webinar recording now available You asked for it, so we’re posting it. Here is the recording from...
Last week, we introduced Jira Service Desk – a modern and flexible service desk experience. Jira Service Desk integrates directly with Jira, our issue...