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Tier 3

Article in Jira Service Management

App access rules are coming soon: what does this mean for your apps?

Note: Staged rollout for the app access rule has begun, meaning it is now live for customers to discover and interact with. If you haven’t yet, please review the data security policies developer guide to see if your app experience requires adjustments. Over the past few years we’ve been working hard to bring you more […]

Article in Developers

AI Productivity boosts to improve your developer experience

This article covers two types of artificial intelligence tools that can make your life as a developer easier while boosting your productivity. The first category of artificial intelligence tools is AI coding tools. AI coding tools are becoming ubiquitous because they provide numerous benefits, from picking up new languages more quickly to refactoring existing code […]

Article in Innovation

Office attendance doesn’t drive team connection. So what does?

Most teams no longer sit shoulder-to-shoulder, even if individual members go into their closest office every day. When teams are not co-located, you need to be much more intentional about bringing them together. At Atlassian, we aim to have teams meet in-person at one of our offices a few times per year, and we prioritize […]

Article in Developers

How Midori got SOC 2 audit-ready in under 6 months with Vanta 

Navigating compliance is a critical part of running a SaaS business, especially if you want to attract larger, more mature customers. These companies care about security frameworks for a number of reasons, ranging from showing due diligence to evaluating the enterprise readiness of a vendor.  If you’re interested in attracting larger or more security-aware customers in […]

Article in Bitbucket

Unified user management is generally available for new Bitbucket Cloud workspaces!

We are excited to announce that unified user management is now generally available for new Bitbucket Cloud workspaces. Unified user management brings Bitbucket user, group, and product access management to Atlassian Admin. This means that you can manage users across your Atlassian tools in one unified place and connect to external directories via Atlassian Access. […]

Article in Developers

Rethinking your product team structure for better focus and scale

About the Author: Stepan is Chief Product Manager at SaaSJet. He’s been with SaaSJet since the early days, when it was a team of only five. Today, he manages the Product Management department at SaaSJet, which includes PMO, UXers, R&D, and BA. Stepan lives in Brussels, and you can connect with him on LinkedIn. Is […]

Article in Leadership

How to create a 90-day plan for new hires

Borrow our templates for a 90-day onboarding plan that will help new hires succeed.

Article in Company news

Our Q2 FY24 letter to shareholders

An update to customers, stakeholders, and shareholders on our mission to unleash the potential in every team.

Article in Loom

5 Strategies For Creating Impactful Customer Connection

For almost every company on the planet, customer retention is of critical concern. So why is it that so many companies reduce client communication to transactional exchanges that fail to create meaningful connections? If you’re only reaching out to your customers when a problem arises or to advertise a new promotion or product release, you’re […]

Article in Loom

8 Top Customer Service Tools For Better Support (2024)

Few business leaders deny the importance of great customer service in building a respectable, viable company with longevity.  That’s truer today than it has ever been. Customers now have a world of choice at their fingertips. Even the smallest slip-up can generate a negative review or send a once-loyal client to a competitor. Not only […]

Article in Loom

Our 7 Favorite Chrome Extensions for Screen Capture (2024)

You’re exploring your app after getting customer feedback. You send a video message or DM to your design team about some on-page changes you want to make. To you, it seems straightforward. But we all know communication isn’t always that simple.  You say one thing. Your team interprets it as something else. The worst part? […]

Article in Developers

Caelor talks Forge and Shoppie, their latest innovative app

Founded amid the thriving Croatian tech scene in 2021, Caelor is a small Atlassian Marketplace partner doing big things. Caelor had its first Marketplace success with MacroSuite, an app that provides content formatting for Confluence. What started as a free app quickly became a paid product as more customers began to come in. The company […]

Article in Loom

Employee Communication Tips For Better Asynchronous Work

If there’s one thing that gets in the way of productive work, it’s poor communication between employees. Great employee communication is vital to workplace satisfaction, resolving disputes or conflicts quickly and without further issues, and to creating a healthy and productive work environment. Yet, despite the fact that employees are constantly communicating with one another, […]

Article in Loom

7 Internal Communications Tools for Fewer Meetings (2024)

Bam. You finally have the idea. It’s big. It’s exciting. And if it works, it could change everything for your business. Now, you need to communicate it to your team. Sharing your vision proves harder than you anticipated. No one is free at the same time for a meeting.  And when you finally do meet, […]

Article in Leadership

How to honor what makes you unique with your career

From concert posters to Big Tech, our Executive Creative Director Josh Higgins shares his uncommon path to creative leadership.