Tier 3
How the Mercy Ships team works together to change lives
This post is written by Michelle Vincent, Information Services Collaboration & Training Officer for Mercy Ships. Michelle has been with Mercy Ships for 6 years, serving as the Information Services Collaboration and Training Officer for the past 4. She is passionate about using collaborative software to solve problems, bring teams together and improve results. Michelle has traveled […]
How to better manage your email with the inbox zero method
We’ve all played the lead in this story: You open your laptop and mentally prepare for the number of unread emails to have you rushing back to the coffee maker. Inbox (187)… the feelings of dread and overwhelm are too strong—even for your 3-shot espresso.
3 simple steps for bringing your design review process into Jira Software
This is a guest blog post by Atlassian Marketplace vendor, ConceptShare. It’s an exciting time to be in the field of marketing and design with so many creative ways to reach customers – blog posts, infographics, video, interactive web content … the opportunities seem endless. It’s also a challenging time for those of us managing creative […]
Statuspage tips & tricks: Monitor Statuspage traffic with Google Analytics
It’s easy to wonder if anyone knows your status page is even out there. When things are going well, the page you use for posting incident communication is obviously pretty quiet. You might wonder, are people aware of my page? Do people on my team check it? Are any of my customers actually getting any […]
Build a modern operations process with Statuspage
This is a guest post from Glen Semino, Customer Success Manager at SYNQ.fm When I first started working at SYNQ, where we provide APIs that allow software developers to easily incorporate video in their web or mobile applications, one of my first tasks was to find a simple and practical way to communicate the health […]
The new look of Confluence: more power to do your best work
Summer is here in the Northern Hemisphere and we’re excited to show off Confluence’s fresh new look. Beach body feels, anyone? This new look is focused on creating a more intuitive and simplified experience. We took the complex parts of the product and brought it down to the main principles of connecting people and empowering […]
Bringing you speed, power and flexibility with 12 new features in Bitbucket Pipelines.
We launched Bitbucket Pipelines less than a year ago as a fully hosted CI/CD service that lives next to your code. By having Pipelines integrated with Bitbucket Cloud, setting it up is effortless – teams don’t need to sign up for another service, connect repositories or manage another set of users and permissions. We also manage all the […]
Kickstart your DevOps journey with Jira Software and Bitbucket Server 5.3
DevOps is built on a set of 3 underlying principles that impact your success (a.k.a the 3 ways of DevOps) – flow, feedback, and experimentation. During your DevOps journey, the 3 ways impact how you think about work, how you interact with your team – and extended team – and the practices you put into place. When […]
The 6 best Confluence pages for building a DevOps culture
Most conversations about DevOps focus on automation, and for good reason. Automation provides opportunities to significantly cut costs and eliminate human error from otherwise monotonous tasks. However, DevOps begins with a culture shift, in which the fundamental element is effective communication between development and operations teams. Because automation provides for faster, more frequent deployments, having a collaborative, high-trust environment is more important than […]
Announcing Crowd Data Center: enterprise identity management, built for high availability
Since 2007, Crowd has been helping Atlassian’s self-hosted customers meet their identity management needs. As customers began to adopt more Atlassian products, they needed a way to easily manage their users and control authentication permissions from their multiple directories in one single location. With Crowd, you can map any combination of directories to one single […]
Scheduled pipelines now available in Bitbucket Pipelines
Bitbucket Pipelines makes it quick and easy to get fast feedback when changes are committed. However, there are many use cases where builds need to be run on both changes to the code base and on a regular schedule. Some examples include: Nightly builds that take longer to run Daily or weekly deployments to a test […]
We filed 100 support tickets to find out how to send better customer service email auto-replies
Customer service emails have a way of being pretty terrible. As a company, if you don’t make a solid effort to build good systems around your email customer service, it’s going to be a drag. It got us thinking about how we do email support here at Statuspage. We’ve noticed a lot of great companies […]
Catching up with Gosia Kowalska, product manager lead for Jira Software Server
It’s an exciting time for the Jira Software Server team. In the past 6 months, we’ve been hard at work on product improvements, new feature requests and setting our future vision with one goal in mind: how to best support agile teams in growing organizations. Leading the charge for the product team is Gosia Kowalska. I […]
Modernizing product development in a traditional Japanese keiretsu
This is a guest post written by Hiroshi Ohnuki, CEO of Ricksoft Co., Ltd. and Sean Osawa, CEO of Ricksoft, Inc. Ricksoft Co., Ltd. is an Atlassian Platinum Solution Partner in Tokyo and was awarded Top New Sales Partner in Asia Pacific region in 2015 and 2016. Ricksoft, Inc. was established in 2016 in San […]