product management
How to prioritize features using NPS®
In case you’re unfamiliar, NPS stands for Net Promoter Score. NPS is a loyalty metric that quantifies how customers feel about your product. Let’s take a look at how NPS can be used not just as a metric, but also as a powerful tool to help your software team prioritize features.
What every product manager needs to know about product analytics
This post is part of our collection on product management. Learn best practices and get advice from Atlassian’s product managers here. As product managers, we take every opportunity we get to learn more about our customers because understanding their needs is critical to building and releasing useful products. This means conducting customer interviews, running surveys, and […]
Break it down: decomposing user stories in Jira
With over 500k agile projects in Jira (among just Cloud customers – wow!), we realized we’re sitting on a ton of data that sheds light on how agile teams function. We then bet, that with some anonymized data mining, we could find teams that have a release cadence that they hit sprint after sprint after sprint.
8 secrets to succeeding in product management
This post is part of our collection on product management. Learn best practices and get advice from Atlassian’s product managers here. Listen to this blog! 1. Know and grow your lens. Product management is all about how you frame up problems and bring solutions into focus. Unlike some roles, a product manager’s success is not […]
Tips for agile product management
At Atlassian, we pride ourselves on building great products. We rely on our fantastic product managers and product owners to lead the product design process. We’re also strong advocates of agile methodologies for software development, and love to share what we learn about agile with all of you. We’re excited to bring it all together […]
Working to be the change that you (the customer) seek
Who loves feedback? I can you tell that we do. We love it so much that we’ve created a team dedicated to seeking, synthesizing, and taking action on feedback from our customers. We call it the ‘Voice of the Customer’ team – i.e., the Voice of You. Recently, we’ve been sending emails and adding feedback prompts in our products with a single question: “On a scale from 1 to 10, how likely are you to recommend the product to a colleague?” And we use your answers to calculate our Net Promoter Score (NPS).
Deliver well: requirements to deployment
This article is part of a blog series! Part Title 1 Yes Virginia, even agile teams roadmap! 2 Moving from roadmaps to requirements 3 Deliver well: requirements to deployment Prioritizing requirements using epics and versions Now that we have all of the requirements as user stories for a particular feature inside of Jira, it’s […]
Yes Virginia, even agile teams roadmap!
This article is part of a blog series! Part Title 1 Yes Virginia, even agile teams roadmap! 2 Moving from roadmaps to requirements 3 Deliver well: requirements to deployment Give context to your teams Roadmapping has always been a dirty word in agile circles. In some ways it feels inherently waterfall to plan a […]
5 steps to $5,000 in monthly recurring revenue
It’s been 6 months since we launched the first version of Statuspage. Looking back on this early phase of our company, we thought it would be helpful to talk about how we got to our first $5,000 in monthly recurring revenue. As we continue to grow and hopefully reach $25,000, $50,000 and $100,000 in monthly […]
Managing a product backlog with ease (3/3)
This article is part of a blog series! Part Title 1 Organizing your backlog 2 Prioritizing work 3 Handing off to engineering In the last post, we outlined how Josh Devenny, one of the Jira product managers, uses GreenHopper to prioritize work for the team. He works closely with the development team to ensure […]
Managing a product backlog with ease (2/3)
This article is part of a blog series! Part Title 1 Organizing your backlog 2 Prioritizing work 3 Handing off to engineering I received a number of comments on the post Managing a product backlog with ease. Because there were several key questions around the larger workflow and how the product managers interact with […]
How to manage a product backlog with ease
Product owners have the challenging task of ingesting feedback from multiple sources, organizing it into a meaningful format, and communicating out to the product teams. Feedback is a critical part of the product life cycle. We can’t iterate to make our products better without it, as we talked about in our three-part series on collecting […]