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Delightful customer service: what’s new in Jira Service Desk Cloud

More and more businesses today are differentiating on customer service. Companies like Airbnb have hundreds of support agents ready on the phone, email and chat to make the home sharing process seamless for users. The easier you make it for your customers to do business with you, the more likely they are to buy your […]


Delightful customer service: what’s new in Jira Service Desk Cloud

More and more businesses today are differentiating on customer service. Companies like Airbnb have hundreds of support agents ready on the phone, email and chat to make the home sharing process seamless for users. The easier you make it for your customers to do business with you, the more likely they are to buy your […]

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Delightful customer service: what’s new in Jira Service Desk Cloud

More and more businesses today are differentiating on customer service. Companies like Airbnb have hundreds of support agents ready on the phone, email and chat to make the home sharing process seamless for users. The easier you make it for your customers to do business with you, the more likely they are to buy your […]

Delightful customer service: what’s new in Jira Service Desk Cloud

More and more businesses today are differentiating on customer service. Companies like Airbnb have hundreds of support agents ready on the phone, email and chat to make the home sharing process seamless for users. The easier you make it for your customers to do business with you, the more likely they are to buy your […]

We filed 100 support tickets to find out how to send better customer service email auto-replies

Customer service emails have a way of being pretty terrible. As a company, if you don’t make a solid effort to build good systems around your email customer service, it’s going to be a drag. It got us thinking about how we do email support here at Statuspage. We’ve noticed a lot of great companies […]

Tell the other 99.95% of your story with Statuspage Uptime Showcase

We’re always singing the praises of downtime communication. Customers deserve transparency and clear information, especially when things aren’t running as expected. But reporting downtime can sting. It’s easy for people to use your updates to draw negative conclusions about your service, or even your entire business, if they only hear from you when things break. […]

Delightful customer service: what’s new in Jira Service Desk Cloud

More and more businesses today are differentiating on customer service. Companies like Airbnb have hundreds of support agents ready on the phone, email and chat to make the home sharing process seamless for users. The easier you make it for your customers to do business with you, the more likely they are to buy your […]

We filed 100 support tickets to find out how to send better customer service email auto-replies

Customer service emails have a way of being pretty terrible. As a company, if you don’t make a solid effort to build good systems around your email customer service, it’s going to be a drag. It got us thinking about how we do email support here at Statuspage. We’ve noticed a lot of great companies […]

Article in IT customer support
Delightful customer service: what’s new in Jira Service Desk Cloud
Article in IT customer support
We filed 100 support tickets to find out how to send better customer service email auto-replies
Article in IT customer support
Tell the other 99.95% of your story with Statuspage Uptime Showcase
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