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Welcome to Barcelona! We’re on the ground at a sold-out Team ‘25 Europe event, and you can really feel the...
Bitbucket webhooks are used by teams every day to test, analyze, deploy, and distribute great software to millions of people....
When something's not working, who are you gonna call? The IT team, that's who. They're the superstars who fix with a click, or know what's wrong before you fill out a ticket. But can...
Data Center is all about performance at scale. Jira Portfolio is all about agile at scale. And now we've combined the power of both -- Jira Portfolio is now Jira Data Center compatible! So if...
Trends like continuous delivery and microservice-based architectures are the reason SaaS darlings like Netflix and Etsy ship improvements to their customers 20 or more times a day. Talk about efficiency! And with the help...
In part 1 of this blog series, you learned to create a request catalog that is frictionless for your customers. Part 2 was about unleashing the power of queues for your support teams with...
Last Thursday, we streamed a webinar about how Atlassian has set up Jira Service Desk to handle business team's requests, including our legal, HR, and finance teams.
This post is part of our collection on product management. Learn best practices and get advice from Atlassian’s product managers...
The newest Hipchat integration has arrived: Jira Service Desk. No longer will you have to copy/paste support tickets into emails, chatrooms, and various communication tools. This is the end of email-based teamwork (goodbye, 'reply-all')....
Our crash course in the basics of using Confluence started off with organizing your work in spaces. Next came creating content with...