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Welcome to Barcelona! We’re on the ground at a sold-out Team ‘25 Europe event, and you can really feel the...
We are thrilled to welcome Archana Rao as the new CIO of Atlassian! Archana’s team is responsible for building all the...
When you start down the road to matrimony, glossy wedding magazines and carefully curated blogs might lead you to believe that wedding planning is nothing but delicious cake tastings, fun formalwear fittings, and Pinterest-worthy...
In recent years, we’ve seen agile methodologies adopted by a variety of teams beyond software development, watched the rise of...
This is a guest post by Soumya Menon of Go2Group, a worldwide provider of DevOps and application lifecycle management (ALM)...
This is a guest post from Alistair Mclachlan. Alistair is Head of Support at FiveStars Loyalty, a San Francisco based...
Often I am asked how I always seem calm and poised during incidents. This persona is not entirely accurate as...
Forget chatbots. New research shows employee empowerment is still the key to delivering a great customer experience.
When we speak to customers about their experience with Jira, many of them can’t remember exactly when their journey started....
Whenever someone is promoted to a management position, their colleagues start thinking about their own career path and wondering if...
If there is one team that deserves a high five and a smile at the beginning and end of each work day, it’s the customer support team. From balancing the endless flow of support...