Articles About
product management
Working to be the change that you (the customer) seek
Who loves feedback? I can you tell that we do. We love it so much that we’ve created a team dedicated to seeking, synthesizing, and taking action on feedback from our customers. We call it the ‘Voice of the Customer’ team – i.e., the Voice of You. Recently, we’ve been sending emails and adding feedback prompts in our products with a single question: “On a scale from 1 to 10, how likely are you to recommend the product to a colleague?” And we use your answers to calculate our Net Promoter Score (NPS).
Working to be the change that you (the customer) seek
Who loves feedback? I can you tell that we do. We love it so much that we’ve created a team dedicated to seeking, synthesizing, and taking action on feedback from our customers. We call it the ‘Voice of the Customer’ team – i.e., the Voice of You. Recently, we’ve been sending emails and adding feedback prompts in our products with a single question: “On a scale from 1 to 10, how likely are you to recommend the product to a colleague?” And we use your answers to calculate our Net Promoter Score (NPS).
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Working to be the change that you (the customer) seek
Who loves feedback? I can you tell that we do. We love it so much that we’ve created a team dedicated to seeking, synthesizing, and taking action on feedback from our customers. We call it the ‘Voice of the Customer’ team – i.e., the Voice of You. Recently, we’ve been sending emails and adding feedback prompts in our products with a single question: “On a scale from 1 to 10, how likely are you to recommend the product to a colleague?” And we use your answers to calculate our Net Promoter Score (NPS).
Working to be the change that you (the customer) seek
Who loves feedback? I can you tell that we do. We love it so much that we’ve created a team dedicated to seeking, synthesizing, and taking action on feedback from our customers. We call it the ‘Voice of the Customer’ team – i.e., the Voice of You. Recently, we’ve been sending emails and adding feedback prompts in our products with a single question: “On a scale from 1 to 10, how likely are you to recommend the product to a colleague?” And we use your answers to calculate our Net Promoter Score (NPS).
Deliver well: requirements to deployment
This article is part of a blog series! Part Title 1 Yes Virginia, even agile teams roadmap! 2 Moving from roadmaps to requirements 3 Deliver well: requirements to deployment Prioritizing requirements using epics and versions Now that we have all of the requirements as user stories for a particular feature inside of Jira, it’s […]
Yes Virginia, even agile teams roadmap!
This article is part of a blog series! Part Title 1 Yes Virginia, even agile teams roadmap! 2 Moving from roadmaps to requirements 3 Deliver well: requirements to deployment Give context to your teams Roadmapping has always been a dirty word in agile circles. In some ways it feels inherently waterfall to plan a […]
Working to be the change that you (the customer) seek
Who loves feedback? I can you tell that we do. We love it so much that we’ve created a team dedicated to seeking, synthesizing, and taking action on feedback from our customers. We call it the ‘Voice of the Customer’ team – i.e., the Voice of You. Recently, we’ve been sending emails and adding feedback prompts in our products with a single question: “On a scale from 1 to 10, how likely are you to recommend the product to a colleague?” And we use your answers to calculate our Net Promoter Score (NPS).
Deliver well: requirements to deployment
This article is part of a blog series! Part Title 1 Yes Virginia, even agile teams roadmap! 2 Moving from roadmaps to requirements 3 Deliver well: requirements to deployment Prioritizing requirements using epics and versions Now that we have all of the requirements as user stories for a particular feature inside of Jira, it’s […]
