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Inside Atlassian: how the Portfolio for Jira team uses Portfolio for Jira

Long-term planning and agile: is it really possible? Even when using an agile approach, there’s still a need to forecast over a long time period. The challenge is to combine both a long-term vision and frequent, continuous delivery along the way. We tend to find that a lot of teams using Jira are actually tracking their long-term plans […]

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Assign, discuss, done: more Jira + Hipchat goodness

Together, Jira and Hipchat eliminate shoulder tapping while ensuring that agile teams can collaborate and communicate in real-time. Team members get the information they want, when and where they want it. Does it get any better than that?

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Confluence 101: the 5 things I wish I knew sooner about creating pages

Here are five great tips for creating Confluence pages that I’ve learned (and wish I knew sooner) while using Confluence as the primary tool for working with my team.

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Jira Portfolio: the fundamentals

Getting started with anything new can be tricky, but getting the fundamentals right makes it a lot easier! For Jira Portfolio, the fundamentals begin with initiatives and themes, so we’ll start with those. Introducing initiatives We talk lots about initiatives and how they give you that cross-team and cross-project view, but what are they, actually? Initiatives are […]

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How to be a super user when working with Atlassian Support

If you’re an Atlassian customer and have ever needed to contact Atlassian Support for your queries/issues, then read on… Have you wondered why your conversation seemed less effective while other customers are going ga-ga over Atlassian support? Do you feel it takes a while for investigation on an issue to take flight? Do you feel that you need to answer a number of questions every time before getting the answer for yours? Before we get into the details of why you may feel this way, lets take a look at some fun facts…

Article in Developers

Confluence 101: using pages (so the dog can’t eat your homework)

The second Confluence 101 article talks about creating content with pages. It’s meant to give you the foundation necessary for confidence and success creating useful Confluence pages. The article covers the basic concepts of pages, some best practices, and tips and tricks.

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Stash levels up deployment flexibility with AWS support

Flexibility is an important consideration for all professional teams, whether it concerns infrastructure, workflow, or scalability needs. It’s a factor that is always first and foremost for us when we’re building products and it’s something our customers have come to know and love about Atlassian. With respect to infrastructure in particular, these needs are changing. Gone are the days when on-premise solutions were the status quo – with the advent of affordable, secure, and scalable Infrastructure as a Service (IaaS) solutions, we’re now seeing a trend towards deployments in the cloud or a hybrid mix of both.

Article in Developers

Happy birthday, Git! Cheers to 10 years

Dear Git, Watching you grow up over the last 10 years has been quite the journey. When your creator, Linus Torvalds, first announced you were coming into this world after only three days of coding, we had no idea how big of an impact you would have on all of our lives. You allow teams […]

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3 steps to taming technical debt with Jira

Learn how to reduce technical debt.

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Quick Tip: Getting Emacs and IntelliJ to play together

As I’ve mentioned before, I’m gradually working towards my grey-beard badge so for most of my programming I tend to use Emacs. However when I moved into the order-systems team I adopted IntelliJ IDEA, which is our weapon of choice for Java development at Atlassian. This is because while Emacs is a great text editor, IntelliJ takes a holistic and […]

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Tip of the week: Configure your Java version in Tomcat

During my tour of duty providing support for our Tomcat and Java based behind-the-firewall apps, a common concern was the effect of updating Java or the JVM in the host after installing the product, and how it may affect a running production system. As some operating systems will auto-update system libraries such as Java with little notice, this […]

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Get started with these Jira Portfolio demo videos

Are you using Jira Portfolio but unsure about where to start? Or maybe you’re not using Jira Portfolio but want to see how it works? Good news! We’ve created a series of Jira Portfolio demo videos to teach you the fundamentals so you can get your projects into Jira Portfolio in no time. There are 9 videos in total (whoa!) but each one is only 3 to 5 mins long (phew!). If you’re new to Jira Portfolio, we recommend watching them in order.

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Bitbucket snippets for teams are here with a rich set of APIs

We’re thrilled to announce Snippets, available now in Bitbucket, where you can create and manage multi-file snippets of all kinds. We took a different approach than standard pastebin or gist and we built Snippets around teams. Snippets can be shared with your team, made private to you, or fully public; you control read and write privileges. If you create a snippet owned by your team, the snippet will stay with the team forever, even after you leave that team.

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Working to be the change that you (the customer) seek

Who loves feedback? I can you tell that we do. We love it so much that we’ve created a team dedicated to seeking, synthesizing, and taking action on feedback from our customers. We call it the ‘Voice of the Customer’ team – i.e., the Voice of You. Recently, we’ve been sending emails and adding feedback prompts in our products with a single question: “On a scale from 1 to 10, how likely are you to recommend the product to a colleague?” And we use your answers to calculate our Net Promoter Score (NPS).

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Five ways to make your life easier using Atlassian add-ons

The devil’s in the details, they say. And those little details can send you up a wall if they’re not working just right. Your real work is too important to let stuff like this get to you. The Atlassian Marketplace has a vast array of useful — and no-cost — add-ons to take care of the everyday hassles, so you can get back to work.