Communication
How to Manage Communication for Distributed Teams
A primary concern hybrid work managers have is how to ensure effective and consistent communication across distributed teams. Leaders are tasked with communicating expectations equally with both in-office and remote workers. The way leaders manage their teams must evolve—from adapting net-new workflows to adopting emerging software.
Master The Art of Storytelling [With Video]
As her colleagues anxiously watched from their cubicles, Lisa walked slowly toward the CEO’s room with a pile of documents her sweaty palms could barely hold. She stopped for a moment as she approached the room, took a deep breath, and nervously smiled at the CEO’s secretary waiting to take her inside. Through the glass […]
How to Deliver Constructive Feedback at Work (With Examples)
There’s a fine line between thoughtless criticism and constructive feedback. But their impact on the work environment couldn’t be more different. It’s easy to criticize. After all, we’re wired to look for the negatives in things. But giving voice to those negatives with little concern for how they impact someone else’s performance or feelings tends […]
How to Use Async to Shorten Sync Times and Accelerate Collaboration
When, where, and how can teams take advantage of async tools in the right way to accelerate collaboration, improve work, and shorten sync times?
Four Keys to Communication on Distributed Teams
The old adage “the work speaks for itself” isn’t as apt as it once was. Odds are you will have to speak for your work, provide feedback for someone else’s work, and decide what you should work on as a team. To do that, you need to be able to communicate clearly and efficiently. Here are four pillars of effective communication that you can use to make a bigger impact at work.
How to Decide When to Use Sync vs. Async
One way we’re working to operationalize async vs. sync at work is by creating clear guidelines for when and how we balance the two. By setting expectations, it gives individuals the autonomy to make the right decision for themselves and their cross-functional teams. It also provides a level of consistency and clarity organization-wide, establishing a team norm.
How and When to Use Video Messaging at Work
Unlike a video meeting, video messaging doesn’t require your recipient to be present to consume your message. In other words, you can express nuanced and complex ideas whenever it’s most convenient for you — no need to bog your day down with endless context switching or feel pressure to articulate your ideas in real time.
How Asynchronous Communication Improves Synchronous Meetings
As the team behind Hugo, the leading meeting notes platform, you won’t be surprised to hear that we love meetings. But what may surprise you is that one reason we love meetings is because we don’t have many. Using asynchronous communication instead of real-time meetings can dramatically improve the efficiency of your company, but how […]
11 Effective Communication Skills in the Workplace
As a company that spends a good deal of time thinking about effective communication, we’ve compiled our top, practical, real-world takeaways for interacting in the workplace.
3 Steps to Improve Communication in the Workplace
Communication is an under-supported aspect of our workplace interpersonal dynamics, often dismissed as a nebulous “soft skill.” Many job descriptions, for example, state a preference for “excellent communication skills,” which can carry an abundance of meanings, or call for proficiency in written and verbal communication. This doesn’t do much to acknowledge the nuanced nature of […]
How to Explain Complex Ideas
How do you explain a complex idea — simply and so anyone can understand it? While you’ll find plenty of existing resources on how to break down complex concepts in a way your audience can understand, it’s harder to come by advice about which channel is best for communicating your message in the first place. Should […]
How to Build Better Relationships With Your Remote Coworkers
It’s no secret that building positive relationships with your coworkers will make your job more enjoyable and help you succeed professionally. But like any relationship, developing trust, respect, and a shared understanding with your team doesn’t happen overnight. It takes time to establish a rapport with coworkers, and it can be an even greater challenge […]