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Article in IT Service Management

How iFood accelerated incident resolution with Jira Service Management

Through Atlassian’s ITSM, iFood unified Dev and Ops teams, slashed incident response times, and massively improved customer satisfaction by optimizing its service delivery.

Article in Bitbucket

Stay code-connected with 12 new DevOps features

Less context switching. Fewer meetings. More time to code and deliver value to customers.

Article in Opsgenie

Collaborate through chaos with Opsgenie’s new Slack app for incidents

With three key ways to make incidents even less painful.

Article in IT

5 tips for incident management when you’re suddenly remote

We learned the hard way so you don’t have to.

Article in IT

Flip your thinking to find the right incident management KPIs

Figure out what you’re trying to learn, then see which metrics can serve you.

Article in IT

Okta: Atlassian product suite most popular app of the year

And Opsgenie is one of the fastest-growing, according to a report.

Article in IT

Best practices for managing alerts with Slack and Opsgenie

The bi-directional integration surfaces alerts in real time.

Article in IT

Opsgenie’s Microsoft Teams integration is now available in Microsoft AppSource

For faster, seamless incident response.

Article in IT

How to use CloudWatch to generate alerts from logs

All the information you need to stay ahead of incidents, when you need it.

Article in IT

Drive continuous improvement with shareable postmortems in Opsgenie

Our customers can now export incident reports to their Confluence Cloud accounts, surfacing critical information across organizations.

Article in IT

Zoom is now available in Opsgenie’s Incident Command Center

Resolve incidents faster using your favorite tools.

Article in IT

Opsgenie strengthens key partnerships for incident management at scale

Announcing enhanced integrations with Zendesk, Zoom, and Microsoft.

Article in IT

5 ways to reduce alert fatigue

Key principles for tackling this pervasive problem at the root.

Article in IT

Opsgenie’s new app is live in the Zendesk Marketplace

Leverage these two tools to easily report issues and escalate to the proper team.

Article in DevOps

Making the most of alerting in Opsgenie

Notify the right people at the right time – every time.

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