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How Opsgenie achieved 99.999% uptime over the last 12 months
We used these five key elements of always-on service.
Keep stakeholders in the know with Incident Timeline from Opsgenie
Real-time tracking for always-on services.
Stay ahead of incidents with Edge Connector for Opsgenie
Whether you’re on-prem, hybrid, or in the cloud, Opsgenie connects to your infrastructure.
Introducing External Services in Opsgenie, powered by Statuspage
The best way to stay informed about the services that matter most.
What happens in Vegas… will change the world
The latest product updates and exciting news shared by our founders at Atlassian Summit in Las Vegas.
What’s new in Opsgenie? Major enhancements announced at Summit 2019
Empowering teams to fulfill their potential, one upgrade at a time.
The top 10 reasons companies are choosing Opsgenie over competitors
The tool of choice for every type of team.
Automate resource adjustments for Amazon EC2 with Opsgenie Actions, a use case
Opsgenie Actions enable you to automate manual, repetitive tasks so that your resources are freed up to concentrate on higher-value work. This blog post is the second in a series of use cases in which we discuss how Opsgenie works with various third-party automation platforms to automate these traditionally manual tasks—right from the Opsgenie console or mobile […]
Optimize communications for your continuous integration and continuous delivery process
Continuous Integration and Continuous Delivery (CI/CD) is becoming a standard process in organizations that embrace agile development. CI/CD tools like Bitbucket, Bamboo and Jenkins can help by automating many of the build and deployment steps. However, there are still situations where human intervention is required and Opsgenie can make sure the right responders are notified […]
Opsgenie Actions: sign up for early access
When operating always-on services, engineers need to quickly respond to alerts and prevent issues from becoming outages. Fortunately, many alerts can be resolved through easy changes to systems or network infrastructure. However, these tasks still require manual intervention and cause interruptions for on-call responders. Opsgenie Actions, now available in beta, can reduce manual interventions by […]
Integrating Jira Server with Opsgenie
Despite the advantages of Jira Cloud, there are times when Jira Server installed on premises or in your own cloud environment is a better fit. That won’t stop you from integrating Jira with Opsgenie for on-call scheduling, alerting and incident management. Opsgenie supports secure, bidirectional integration with Jira Server even when it’s behind your firewall. […]
Opsgenie expands security options with Edge Encryption add-on
Opsgenie Edge Encryption is a new feature that makes it easy to secure sensitive data and meet compliance requirements while using Opsgenie for alerting and incident management. Edge Encryption secures data before it leaves your environment, you manage the encryption keys, and the experience is seamless for users. Atlassian has no access to the encrypted […]
Incident response with AWS Systems Manager
The typical DevOps on-call engineer is responding to alerts, triaging based on service impact, troubleshooting high priority incidents, and taking action to remediate issues. Automation tools like AWS Systems Manager can be a big help in reducing some of the more repetitive work and allowing engineers to focus on the most important tasks. With the […]
Communicate during events with Opsgenie’s new email templates
Emails are one of the most popular notification methods of Opsgenie when reaching out to your users. Now, you can create email templates that represent your company’s style and streamline communication processes. Multiple email templates can be created for the same type of notification to provide templates choices for different types of events. When creating […]
Four ways to adapt ITSM to an agile world
The transition to agile development and continuous deployment has resulted in the DevOps movement to break down organizational walls. While there are many benefits to this approach, some best practices of traditional IT Service Management (ITSM) have been lost in the transition. Which ITSM processes and controls are still relevant and how can you adapt […]