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6 ways to avoid the ‘Swivel-Chair’ effect
When an incident occurs, do you shudder when either you or your team proceed to open multiple browser tabs for each of your monitoring tools? This is the picture painted by the “swivel-chair” effect, context-switching between tools to gather information needed to determine a path of resolution. How do you escape swivel-chairing? With a platform […]
Determining fair & competitive on-call compensation
The key to choosing the best compensation plan is finding a solution that works well for your company but also recognizes the employees for their effort and time spent. If employees are well-cared for, they will, in turn, care about the business and contribute to its success. After choosing a method and confirming it abides […]
Introducing Incident Response Roles
When incidents happen, many organizations have formalized processes for the purpose of a quick resolution. Opsgenie helps organizations manage their incident response processes smoothly from one single place. Now, as an addition to our other incident management features, we’re happy to announce Incident Response Roles. Incident Response Roles help teams provide visibility into the responsible […]
A closer look at Opsgenie’s Marid
Marid is a lightweight application that provides: Opsgenie integration for systems that are not accessible from the public internet Ability to run local scripts triggered by Opsgenie Deployment on-premises or in the cloud Marid integrates with a number of monitoring and ITSM tools, allowing Opsgenie to send actions back to keep various toolsets in sync […]
What is AIOps?
AIOps is the application of analytics and machine learning to automate some aspects of DevOps and IT operations management. Like all new technologies, it may take time to discover the best ways to get practical results. However, AIOps is already showing a lot of promise in three key use cases: Metrics and Visualization – DevOps […]
Opsgenie is joining Atlassian!
We are delighted to announce that Atlassian has entered into an agreement to acquire Opsgenie.
Measuring and evaluating Service Level Objectives (SLOs)
How alert reporting helps us measure and evaluate SLOs in 5 simple steps.
Automate tasks with AWS Systems Manager and Opsgenie Actions: a use case
In this scenario, we will discuss automating the process of disabling public access for a security group.