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Reimagining the Jira project configuration experience
Project configuration makes Jira… Jira. Teams choose Jira because collaboration is messy. Jira’s workflows, issue types, fields, and customizable permissions allow teams to model their real world work digitally so they can work together better. We know that in the right hands, Jira configuration is like an architect’s blueprint – a well-designed structure that everyone […]
Statuspage Uptime Showcase now unlimited on all plans
We’re happy to announce unlimited Uptime Showcase components on all Statuspage plans. The change means that any page, public or private, can now display historical uptime for as many components as needed. Showcase components display a green mark for each day with no degraded performance or outages for a given component. For days with incidents, […]
5 questions on the latest ITSM trends
Last month, Atlassian attended SITS 2018, The Service Desk and IT Show. We staffed a busy booth, demoing our software and learning about challenges facing the support managers, analysts, IT directors, and CTOs in attendance. Our own Principal Solutions Engineer, Paul Buffington, also spoke to an overflowing crowd about best practices for incident management. We sat down with Paul […]
Introducing project archiving in Jira Service Desk, and a new look
At Atlassian, we’re on a mission to make it easier and faster for IT teams to get work done. That’s why we’re excited to release two new features in Jira Service Desk to help you do just that. A new look to modernize the user experience We’re excited to introduce a fresh, new look for […]
How to make Confluence pages pop with multimedia content
We’ve all been there – you’re halfway done reading a document only to realize you haven’t absorbed a single word. People tend to zone out when they’re presented with a wall of text. So how can you create reports or memos at work without losing your audience’s attention? One answer is to use some of our […]
Managing Confluence at scale: navigating the high seas of growth
Over 40,000 customers worldwide use Confluence to collaborate, representing millions of active users each month. These users work on diverse functional teams, including software, IT, HR and Marketing, in different industries — and many adapt Confluence to their own work styles or use cases. Confluence is flexible so teams can use it to create and organize documentation, draw up project […]
How to build a Jira Software archiving strategy in 5 steps
Every house has trash cans, for garbage, recycling, composting and green waste. And just like any household, we must think carefully about what and how to take things out of our homes – like we consider how and when to bring things in. There’s a natural growth and clearing out that happens over time. Grocery […]
What Netflix, Uber, and Airbnb teach us about hiring for experience
In this era of digital disruption, curiosity and initiative matter more than deep expertise.
Right-sizing and the teeter-totter: how one CEO built a culture of balance
Ryan Vanni is the CEO of Bukwild, an award-winning digital ad agency in Sacramento. He started his company at just 21 and didn’t have an understanding of the trends in business or what company culture really was. He’s quick to admit he had no idea what he was doing for most of the time. Since launching in 2001, they’ve worked […]
Who should be at the table? Tips for selecting your meeting attendees
Meetings are simply a group of people. So effective meetings hinge on having the right people at the table. Leave someone out, and you might not have the right perspectives to make an informed choice. Have too many folks in the room, and the meeting can become unfocused and a waste of time. How many […]
4 badass women who moved workplace culture forward
Throughout history, women have struggled to break the glass ceiling. From politics to medicine, women have made strides against societal pressures and pervasive prejudice. Many of those women are little known and rarely applauded for their successes. Today, we’re highlighting four women who set the stage for us all to live and work in a […]
5 game-changing tips for automating your bug tracking in Jira Service Desk
This is a guest post written by Sam Rector, product marketing manager at Appfire, makers of the award-winning Bob Swift and Wittified brand Atlassian apps. Note: all of these tips apply for users of Cloud, Server, and Data Center versions of Jira Service Desk (JSD). Bug tracking is hard. Once more for your boss in […]
Status page open source vs. paid guide
Over the years here at Statuspage we’ve probably heard every version of the open source vs. paid status page argument. While we’re obviously fans of the SaaS model, we also know there are a lot of advantages to an open source status page for a lot of teams. We’ve even recommended that route to some […]
Minimize downtime with Read-Only Mode for Confluence Data Center
We’re minimizing planned downtime in Confluence Data Center by introducing read-only mode, a top-voted feature request.
How Bitbucket Data Center’s largest customers scale with Git
Supporting a growing software team is a daunting challenge, and Git is often at the heart of that task. Ensuring developers can effectively collaborate requires user provisioning, tool permissions, and enough horsepower to support all of the load. If you support a distributed team, the factors become more complex. How do you ensure developers have a consistent experience across geographies […]
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