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How to use Confluence in your blogging process
It’s important to create a blog requirements doc and make it available to all your blog authors. Also, by creating a blog page template you can help your writers get started and ensure consistency. Confluence lets you do both, which centralizes your blog process guidelines and standardizes your blog posts. The benefits of doing this are too numerous to list here, so read on!
How to work best with the 4 different types of learners
This is a guest post written by Tom Alexander, VP of Marketing at Zephyr, makers of Capture for Jira. How do you learn best? If you are a human (which we assume you are), chances are that you fit into one of four types of communication: visual, auditory, written, or kinesthetic (the scientific term […]
Why you should market your status page like you market your product
This is a guest post from Nick Coates, Principal ITSM Solutions Engineer at Symantec. As Symantec’s Principal ITSM Solutions Engineer, I was tasked 2 years ago with finding a way to quickly and effectively communicate incidents with our customers after a 4-day outage left our customers in the dark. I found Statuspage and knew it was […]
Jira Service Desk asset management integrations for cloud are here
The job of the IT professional has become more difficult over the past decade. This is not necessarily due to the workload, but because of the dramatic shift we’ve seen in the way our organizations, employees, and customers are now operating in a software-powered world. The effect of this shift for IT professionals is essentially two-fold. First, these organizations now not only need to […]
Everything you need to know about creating buyer personas
Buyer personas are a powerful tool that helps teams build shared empathy for their buyers. While many put “buyer persona” into the category of cringe-worthy business jargon, without them you’d be building products and campaigns for a big faceless box of generalizations and personal biases. Personas help marketers, product developers and CMOs put a face […]
How to disrupt the “brogrammer” vibe with 1 simple change
Not all programmers are “brogrammers”. Still, the vibe is pervasive in tech, making it that much harder to build balanced teams. Here’s what you can do.
6 ways to build a culture of discovery
How do you cultivate an environment that’s ripe for innovation? Create a space for discovery. Discovery is finding what was once hidden. In today’s hyper-connected, information-overloaded world, that’s more difficult than ever. Pretty ironic, right? So much information at our fingertips, but the needle in the haystack is as ellusive as ever. Real discoveries are […]
Getting serious about cloud migration
Cloud is a big part of Atlassian’s future, and we’re more focused than ever on delivering a great Server to Cloud migration experience. When developing software, there is no better way to test than doing it yourself. So that’s what we did. In an effort to learn more, understand pain points, and make a better experience […]
3 types of peer feedback to avoid (and 1 to aim for)
Quick poll: Who here loves giving peer feedback? Who loves getting it? (Yeah, not a lot) If you’re like most folks, you don’t love the feedback process, but you also know it’s an essential part of being on a team. At its core, peer feedback is good for us: it helps us grow and be […]
The new Jira begins now
That’s why our teams have totally reimagined the product to focus on making it easier to use and more powerful for modern software teams.
Communicate during events with Opsgenie’s new email templates
Emails are one of the most popular notification methods of Opsgenie when reaching out to your users. Now, you can create email templates that represent your company’s style and streamline communication processes. Multiple email templates can be created for the same type of notification to provide templates choices for different types of events. When creating […]
How to create buzz-worthy marketing plans using a simple template
Just a few decades ago, Nike was a Greek goddess who personified victory. Apple was the fruit you polished and gave to your teacher. And subways were simply underground transit systems. Today, well-planned marketing campaigns have replaced a goddess with shoes, fruit with computers, and trains with sandwiches. The lesson is clear: marketing matters. You can […]
It’s official: kids’ most important learning is happening outside the classroom
The World Economic Forum reports the jobs of the future will emphasize collaboration. But today’s classrooms don’t. So where can kids build this critical skill?
Four ways to adapt ITSM to an agile world
The transition to agile development and continuous deployment has resulted in the DevOps movement to break down organizational walls. While there are many benefits to this approach, some best practices of traditional IT Service Management (ITSM) have been lost in the transition. Which ITSM processes and controls are still relevant and how can you adapt […]
Atlassian partners with Zoom
Atlassian announces a new partnership with Zoom, makers of cloud-based video conferencing tools.
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