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Atlassian extends leadership in Incident Management
Last summer, we made a bet on the importance of incident communications when we acquired Statuspage and added the first product to our suite to specifically address incident management and communications. We saw early on that providing status and regularly communicating with customers — especially during incidents — had become a critical part of the software […]
A bird’s eye view of the Amazon S3 outage
If there ever was a day it felt like the entire internet ground to a halt, it was Feb. 28. [cta]Amazon’s S3 storage service went down in its US-EAST-1 Region for the better part of 4 hours, causing a lot of prominent web sites and services to not function. For a service that powers a […]
How to build an incident response plan
On October 21, 2016 at approximately 4am PST, the internet broke. Ok, ok we know the internet doesn’t “break.” But hundreds of important services powering our modern web infrastructure had outages – all stemming from a DDoS (Distributed Denial of Service) targeting Dyn, one of the largest DNS (Domain Name System) providers on the internet. […]
Joining the Atlassian family
Just over three years ago, we embarked on a journey with a simple goal in mind. The software world was moving quickly in the direction of rented servers, hosted solutions, and outsourced vendors, all in service of allowing teams and companies to move quicker and to be more nimble than ever before. What used to […]
Atlassian acquires #1 status communication platform Statuspage
Statuspage, the leader in status and incident communication, is now part of the Atlassian family. Statuspage was founded in 2013 with the mission of creating trust between service providers and their customers. In the cloud, all software is now a service your customers, end-users, and partners rely on. Providing status and regularly communicating with your customers – especially during incidents – has become a critical part of the software delivery process. We believe a service without status is incomplete.
How Hipchat and Statuspage help companies manage incidents
?! There’s a hiccup with your service. You jump into incident-management mode. Your users, who are already tweeting and sending support tickets, need to know what’s up. Your team needs to come together to diagnose and fix the issue – FAST. This is the story of two Hipchat customers, and how they use our integration with Statuspage to manage incidents.
5 steps to $5,000 in monthly recurring revenue
It’s been 6 months since we launched the first version of Statuspage. Looking back on this early phase of our company, we thought it would be helpful to talk about how we got to our first $5,000 in monthly recurring revenue. As we continue to grow and hopefully reach $25,000, $50,000 and $100,000 in monthly […]