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Introducing Atlassian Data Lake and Atlassian Analytics
Help teams see the big picture in their work.
Using Jira Service Management to improve HR
Our IT team added powerful features to their workflows that make handling employee-related tasks more efficient, collaborative, and measurable.
Playing Cupid: how Jira served as matchmaker for the Atlassian Foundation
With the help of Atlassian IT, the Foundation team tapped into Jira to unlock an innovative matchmaking method, saving nearly 300 hours of work.
We made ITSM easier – here’s how
Our service desk consolidation project transformed an outdated solution into a modernized workflow of tools and techniques in action.
Percept.AI, maker of AI-powered virtual agent technology, joins the Atlassian family
Percept.AI and Jira Service Management will help enterprises deliver exceptional employee and customer support.
Atlassian named a Leader in Enterprise Service Management
New report cites greatest strengths and strategy for Jira Service Management.
Atlassian customers take center stage at High Velocity: ITSM World Tour
Global IT leaders showcased their reimagining of service delivery for a new digital, remote-first world.
ThinkTilt, the maker of ProForma, joins the Atlassian family
ProForma and Jira Service Management help enterprises provide exceptional service experiences to employees and customers.
5 things to know about managing assets with Jira Service Management
Here’s what our customers have learned about venturing into asset management using a CMDB in Jira Service Management.
Introducing Jira Service Management
We’re doubling down on IT service management, a market where we continue to see tremendous momentum and growth.
Automate approval workflows in Jira Service Management with Insight
Use the asset and configuration management feature to auto-send any kind of issue to the right person.
5 steps to creating a knowledge base with Jira Service Management and Confluence
By training your internal customers to come to Jira Service Management to report issues and request help, you can help them help others more efficiently.
The Atlassian approach to IT Service Management (ITSM)
Every software company today is fundamentally becoming a service company. We live in a services first world and IT sits right at the center of this transformation. So let’s go on a journey from the transition to a services first world, to the challenges facing IT teams with legacy ITSM tools and finish up with […]