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How the Atlassian IT team keep their backlog clean
Learn how real Atlassians use Atlassian products to unleash the potential of their teams
Modernising Australia’s software is key to economic growth
The Australian Government’s software tools can reduce costs and see rapid value by reevaluating their service management investments.
Navigating change in IT Service Management: balancing autonomy with alignment
The distributed workforce is here to stay: here’s how ITSM will evolve to handle the future of business
Team ‘23 Session Recap: Lufthansa Systems Serves 300 Airlines Per Year With Jira Service Management
Learn how a leading airline IT support firm wields Jira Service Management to deliver exceptional service to external customers, fast.
3 Ways Workato Reduced Ticket Resolution Time by 20%
Goodbye spreadsheets, hello automation. Learn how Workato, an enterprise automation platform, cut ticket resolution time in just a few months using Jira Service Management.
5 ways Jira Service Management could change your enterprise
See how Jira Service Management has accelerated global teams of all levels with actual customer case studies and additional analysis from Forrester Consulting.
How to determine the right omnichannel support for your eCommerce business
Learn how Jira Service Management can ease customer support burden.
See my savings: The ROI of Jira Service Management
A new study details productivity gains, cost savings, and overall benefits of Atlassian’s service management solution.
How a virtual agent can help service desks scale through automation
The AI-powered virtual agent integrated into Jira Service Management enabled Atlassian to scale its IT service desk faster. Learn how it could benefit yours.
How our innovation teams elevated Atlassian’s digital culture
Remote work can make many people feel isolated. Learn how Atlassian’s product and IT innovation teams engineered organic connections in a distributed work setting using Atlas.
Atlassian doubles down on employee experience at scale
Key product highlights from Atlassian Presents: High-Velocity ITSM.
Atlassian is a Leader in the 2022 Gartner Magic Quadrant for ITSM Platforms
Our mission: to unlock high-velocity service teams.
How to streamline your promotions process using Jira Service Management
Learn how Atlassian IT created a solution for managers to ease the promotions process, allowing them to better advocate for their employees.
Atlassian and Accenture are teaming up
Helping enterprises become more agile.
How Jira Service Management can save thousands of hours in workforce planning
Atlassian’s People Tech team simplified workforce planning and the pre-hiring processes by streamlining the system and making it manageable.