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What Atlassian application administrators need to know about the “leap second” bug lurking in your systems

A leap second is a one-second adjustment that is occasionally applied to UTC (Coordinated Universal Time) in order to keep its time of day close to the mean solar time. The most recent leap second insertion happened on June 30, 2012 at 23:59:60 and caused disruptions in computing systems all around the world.

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Continuous delivery in the clouds, with Bamboo 5.9

Whether you’re deep into continuous integration and deployment, or just getting started, creating and maintaining a smooth continuous delivery pipeline should be one of your top priorities. With new features and improvements in both Cloud and Server, we’re thrilled to announce a new Bamboo release today.

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Confluence 5.8: files in context and in the flow

Confluence 5.7 introduced a new way to view, share, review, and resolve feedback on files; all without excessive emailing or lengthy meetings. We’re excited to introduce Confluence 5.8 which significantly adds to what we started in Confluence 5.7 – making it easier than ever to stay in context and in the flow while you work with your team on a file or document.

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Meet the original San Francisco TAM

I’ve known Adam Saint Prix since my first day of work at Atlassian and I don’t want to age either of us, but that was over five years ago! He is one of the most intelligent people I know, and unbeknownst to him, has established himself as an Atlassian knowledge powerhouse. A little over two years ago he was tasked with establishing the groundwork for our Technical Account Management (TAM) offering. Thanks in big part to him, our TAM program hit the ground running and hasn’t slowed down since. I thought it was only fair to share some of his TAM experience and know-how with our extended Atlassian family, so I sat him down for a little Q&A.

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Webinar: Productivity and collaboration with Atlassian

We recently hosted a webinar about two of the key culprits that deplete your productivity – email and pointless meetings and practical examples of how to shrink your inbox and construct a positive meeting culture using Confluence. If you missed the live event or want to share it with your team, you’ll find the recording […]

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Amplify your Bamboo workflow with Git webinar recap

Steve Smith, developer advocate at Atlassian, presented how Bamboo helps amplify your Continuous Integration workflow in an automated and streamlined fashion while talking to Atlassian Stash. Relive the action! Watch and share the recorded webinar now! In 20 quick minutes, we’ll cover: How branching workflows and Bamboo can work together to keep builds clean. Keeping your […]

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Come have a chin wag with Jira Service Desk!

Come have a chat with Jira Service Desk at the IT Service Management Conference, SITS, in London! We’ll be there on June 3rd and 4th showcasing the latest and greatest. You’ll find us in the expo hall – booth 210. There’s a massive banner, you won’t miss it. Also, plan on coming to a seminar to learn about Jira Service […]

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Runkeeper collaborates like champs with Confluence

The Runkeeper team must move fast to keep up with the demands of the 30 million people worldwide who use the app to track daily runs and workouts. To perform like an Olympian, and keep cranking at optimal levels on all mobile operating systems, Runkeeper uses Confluence, Jira, and Hipchat. These running partners keep the team agile and on the same course. Because the company […]

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Last chance for AtlasCamp in Prague!

Once a year developers from all over the world get together for Atlassian’s developer conference: AtlasCamp. Learn how to customize and integrate Jira, Confluence, Bitbucket, Hipchat, Bamboo, and Stash, helping your team work even faster. And if you want to take your developer skills to the next level with Git, CI, and Docker, you should be at AtlasCamp.

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Hipchat for IT gives your team support kung fu

IT support martial artists know, to be masters you’ve gotta have the right moves. In the latest article from The Help Desk (a resource for IT teams), we talk about how the real-time communication of Hipchat does just that, it gives you the missing 2 in the 1-2 combo you need for proper support kung fu. […]

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Put service at the center of your business: Learn how Atlassian’s HR, finance, and legal teams use Jira Service Desk

Does your company have a service desk outside of IT? The Help Desk Institute (HDI) recently did research and found that 50% of organizations have adopted or are planning to adopt service management outside of IT.* Why is this trend happening and growing? Because “service” is not just for IT anymore, but a way of approaching work. By adopting a service desk for your business team, your team can provide anyone with an easy-to-use and simple interface to collect requests, provide self service, and resolve requests faster.

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Free ebook: Graduate from email support

Relying heavily on email for internal support? Our free ebook walks you through why email is hard to use for support teams and how Jira Service Desk can help. This guide shows you: The hidden costs of email support How investing in a service tool such as Jira Service Desk can help How to transition […]

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Webinar Recap: Five Secrets of Jira Performance at Scale

On Tuesday, Jira Product Managers Otto Ruettiner and Eve Stankiewicz hosted a webinar on performance testing. In 30 minutes, they revealed the five secrets of ensuring a highly-performant large scale Jira instance. Check out the recording and learn everything you need to know about: What performance improvements you can expect from (upgrading to) Jira 6.4 How your […]

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Confluence 101: collaborating with teammates is encouraged in this exam

The final article in the Confluence 101 series covers the basics of discussing work and collaborating with your team. Learn about the different types of comments, some best practices, and find out how to set up an effective feedback loop.

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Webinar: amplify your Bamboo workflow with Git

Looking for a smooth, automated, and streamlined continuous integration workflow with Git? This webinar will help you achieve zen when practicing continuous integration with Git branching workflows. Learn how to take full advantage of having Bamboo and Stash work together!