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Group video chat and screen sharing: coming to a Hipchat near you
Remember the last time a discussion really got going in Hipchat? Someone probably wrote, “I bet we could hash this out in 5 minutes if we talked face-to-face.” So you either scheduled a meeting or you flipped over to Skype, Google Hangouts, or your company’s conference-bridge-of-choice. Invariably, the conversation lost momentum. The new Hipchat video platform […]
What teaching kids to code taught me
“Good morning, Mr. Kelley!” Over the past year, I’ve enjoyed hearing this cheerful greeting from my students at the start of every class. No, I’m not a teacher; I’m a Senior Java Developer at Atlassian. But this year, I’ve been able to teach kids computer science education in a local Sydney school. Like many places, […]
The me in team: personal productivity tips to boost your team game
You’ve heard a coach say: There ain’t no “I” in team! And that’s true enough. But, there is a “me.” (You take the m from the end and the e from the second position… oh, never mind.) At Atlassian, we believe good teams are made up of individuals with distinct strengths that collectively drive teamwork […]
Getting more out of your Atlassian products
These days, many of us rely on teaching ourselves new skills. Whether it’s a Google search, YouTube videos, or word-of-mouth, we’re accustomed to figuring it out as we go. A lot of times, this works just fine, like if you’re learning how to change the battery on your car or how to perfectly poach an […]
How to build a kick-ass agile team
Despite sharing common values, there is no formula for the perfect agile team. Some implement scrum while others use kanban. Agile purists prefer co-located teams, but business realities sometimes necessitate distributing an agile team across geographies. Most agile teams possess all the required skills, but sometimes it’s necessary to call on specialists for specific work. So how do you know whether your team is on the path to greatness? Read on.
How to scale Jira Software to 10,000+ users
What do you do when your Jira Software instance grows from 10 to 10,000+ users? This was what Brian Wallace and Mike Damman, Vice President and Knowledge Architect at Cerner, the leading U.S. supplier of healthcare information technology, needed to answer in order to meet the needs of their growing teams. How do you guarantee reliability […]
Atlassian sys-admins offer 6 help desk success tips
Atlassian’s growing fast. New hires enter one of our offices daily, and it ain’t easy meeting the needs of all these new folks, and keeping offices across the globe connected with a click. We could never do what we do without our IT team. I decided to ask three of Atlassian’s brightest IT minds – Major Payne […]
How we choose DevOps tools at JAMF Software
This is a guest post from DevOps Manager Michael Kren and is part of a blog series about how he started a culture of DevOps at JAMF Software – how he built his team and the tools he used. His entire DevOps journey is collected in an ebook, which is available for download. Read on and check out the ebook!
Improving how we handle your feedback
At Atlassian, we’re always trying to improve how we operate, and dealing with issue reports from customers is no exception. We’ve noticed for a while that many of our customers struggle to find the right channel to report issues with Atlassian products, so recently we set out to fix this. In the past, there were […]
Joining the Atlassian family
Just over three years ago, we embarked on a journey with a simple goal in mind. The software world was moving quickly in the direction of rented servers, hosted solutions, and outsourced vendors, all in service of allowing teams and companies to move quicker and to be more nimble than ever before. What used to […]
Atlassian acquires #1 status communication platform Statuspage
Statuspage, the leader in status and incident communication, is now part of the Atlassian family. Statuspage was founded in 2013 with the mission of creating trust between service providers and their customers. In the cloud, all software is now a service your customers, end-users, and partners rely on. Providing status and regularly communicating with your customers – especially during incidents – has become a critical part of the software delivery process. We believe a service without status is incomplete.
DevOps case study: why we have DevOps at JAMF Software
This is a guest post from DevOps Manager Michael Kren and is this first in a blog series about how he started a culture of DevOps at JAMF Software, how he built his team and the tools he used. His entire DevOps journey is collected in an ebook, which is available for download. Read on and check out the ebook!
Become an Atlassian Certified Professional Jira Admin
Becoming an Atlassian Certified Professional not only means you will join the most elite group of Atlassian VIPs in the world, but it also means you’ll continue to be a top-notch Jira Admin throughout your entire career.
Inside Atlassian: building products, DevOps style
Let’s say your engineering team has gone agile. They work in sprints, collaborate, and are building a lot of great features. But there’s just one catch: you still have to wait for the release train to leave the station, and customers aren’t getting value fast enough. At Atlassian, we’ve discovered some best practices for building products, DevOps style. Let’s start with feedback; because no matter the product, your success is solely based on your users.
5 things you’ll love about joining an Atlassian User Group – pizza & beer included
For nearly a decade, Atlassian customers from around the globe have come together to network, learn, and share ideas at local user groups. Today more than 10,000 people participate in Atlassian user groups, in over 25 countries. The ever-growing popularity of Atlassian User Groups speaks to the power of shared knowledge and best practices, as well as to the fun of the Atlassian community. Want to join in the awesome? Here are the essential deets about the world of Atlassian user groups and five things we think you’ll love about them.