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Introducing Jira Service Desk
Today, we’re excited to announce Jira Service Desk – a modern and flexible service desk experience that streamlines customer requests, and boosts your IT team’s efficiency, taking your service desk to a whole new level. Jira Service Desk delivers an intuitive interface, a revolutionary new take on SLAs, customizable team queues, real-time reporting, and more. Improve the productivity of […]
Introducing Confluence 5.3: Turn your knowledge into solutions
Every IT team records knowledge to help people find solutions to everyday issues – step-by-step guides for setting up your laptop, troubleshooting problems like connecting to the company network, or best practices for using the video conferencing equipment. This knowledge is useful, but too often it’s unorganized, poorly formatted, or inaccessible. Not anymore with the knowledge […]
Tips for optimizing Bamboo on a DVCS team, pt. 2
Hello again! Glad to see you’ve come back for more tips on making Bamboo awesome for Git and Hg teams. Today we’ll talk all about tests. Grab a chocolate and get comfortable. Comparing test status against upstream When we left off last time, we were talking about slick ways to manage merges to upstream branches. […]
Atlassian Value #4 – Play as a team (whilst wearing a giant panda head)
Each August, Atlassians around the globe put down their keyboards to celebrate a year of hard work and achievements at the annual Big Bash event. In the past we’ve sailed yachts, joined the circus, become cowboys, and ridden Segways, but with the Sydney office now busting over the 300 staff mark what were we to […]
Rename users in Confluence: Satisfying over 450 customer votes
The user rename problem What’s in a name? The Confluence team found this question to be more than just philosophical while fixing the problem that has been voted up by over 480 customers. The problem was simple. As an admin how can I rename users in Confluence, so that when someone got married, divorced, or […]
Alerts, anomalies & automated canaries at DevOps Dojo hangout #4
For our 4th installment of the DevOps Dojo hangouts, we corralled monitoring mavens from Atlassian, LogicMonitor, Netflix, and Metafor for an hour-long geek-out that got quite animated! Did you know, for example, that the very notion of distinguishing application monitoring from infrastructure monitoring is controversial? I did not. Or ever thought about the effects of […]
Calling all Bay Area Atlassian users!
Local users, get ready! Our fifth annual Summit is just around the corner, and it’s going to be our biggest and best yet. Over 1,600 attendees have signed up, representing 770 companies and 40 countries – and there’s still room for more at the historic Design Concourse in Downtown San Francisco. Come and see how […]
Jira tip of the month: Crowdsourcing issue triage
The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. Do you crowdsource issue triage? If you’re like most organizations, the answer is “no” – issue triage and backlog grooming are left to […]
Atlassian Experts are going on tour in France
Atlassian in France is on a roll! Our business has grown more than 100% in the last two years. We have a partner ecosystem growing at an even faster rate. We now want to better support our existing customers while growing a larger French community. Our goal is to triple the current number of Expert […]
Guest blog: test management for agile teams
This is a guest blog post from Zephyr, makers of Zephyr for Jira. The value of test management software in agile development Today’s software developers and quality assurance teams face far different challenges than their predecessors. Balancing the need for speedy development cycles with the desire to keep costs down has led software developers to […]
The science that drives Uber
Since its launch in 2010, Uber’s engineering team has grown from four to 70. You might be surprised to hear that today, only six of those engineers are focused on mobile; the rest are responsible for the science that is helping Uber solve transportation problems globally (18 countries, 45 cities, every time zone, and a dozen […]
Atlassian named one of 2013’s 25 Best Small Workplaces
Atlassian is thrilled to be recognized as one of 2013’s 25 Best Small Workplaces in the U.S. from the Great Place to Work® Institute! Atlassian San Francisco was selected as a winner after participating in the Great Place to Work selection process, which included a survey of all San Francisco employees and a detailed questionnaire about […]
Tips for optimizing Bamboo on a DVCS team, pt. 1
In this post I’d like to highlight various features in Bamboo that were developed separately during the past year or so. If you combine these little pieces together you can make your Bamboo to be a powerful friend in DVCS-oriented software development. This time I’ll focus mostly on doing CI on dev branches and merging. […]
Git Ready Workflows: Webinar recording now available
Last month, Nicola Paolucci, Developer Advocate at Atlassian, held a webinar focused on how Git workflows can boost productivity and reduce friction within your development team. The goal: showcase the battle tested best-practices teams use to deliver high-quality software with faster development cycles. Available collaboration models when using a distributed version control system like Git. Emerging code […]
How collaborative is your company culture?
We’re less than three weeks away from our biggest event of the year- Atlassian Summit 2013. The agenda is jam-packed with awesome keynotes, talks, and panels. With tickets still up for grabs, here’s one session you won’t want to miss: Panel: Keys to a collaborative company culture Just because your team shows up to work everyday doesn’t mean they’re […]