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Turn your Jira Service Desk into a self-service desk

The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. Hopefully by now you’ve gotten your hands on the shiny new Jira Service Desk and your IT team is flying through internal service […]

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Branch-based deployments – new in Bamboo 5.2

Shipping a new feature always brings a mixture of emotions, no matter your role in getting it out the door. The sense of accomplishment is sweet, albeit tempered by the knowledge that there are so many cool things that aren’t shipping in this iteration… but you also get that spike of anticipatory excitement when you think of […]

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Upgrade your development workflow

Wouldn’t it be great to stop fretting over the small stuff, and spend your time being a developer? Our latest releases* make the once-tedious hurdles of software administration a thing of the past. Our tools now integrate better than ever, with best practices baked right in to guide you through the development flow. They work together to get […]

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Jira Agile Tip of the Month: Searching for Sprints by Name

The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. Sometimes it’s helpful to run queries on your current sprint or past sprints to better prepare for the sprint retrospective. November’s tip of […]

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Open Dojo #5 – Is DevOps the end of QA?

Thursday October 24th, 9am Pacific We all know that the DevOps approach brings developers and operators into closer collaboration. We also know about the emphasis on automation – especially around testing. Do these factors combine to spell the end of the QA department? Is there a place for QA specialists in a DevOps world, and […]

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Sharing artifacts between plans, and other best practices

We spend a lot of time on the Bamboo team thinking about how to make really excellent continuous integration (CI) as easy and accessible as possible. Today I’m delighted to share some progress we’ve made on that front, in two ways. Artifact sharing between plans Yes! You asked for it (Atlassians have been asking for it, too), and now […]

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New in Confluence: Promote blueprints and page templates in your spaces

Six months ago we gave you Confluence Blueprints – ready-made solutions to common business problems in the workplace. It started with blueprints for meeting notes, product requirements, and file lists. Then, we added blueprints for decisions and shared links, as well as how-to and troubleshooting articles for teams using Confluence as a knowledge base. Having lots of choices is great, but depending […]

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Jira Service Desk: The next big thing from Atlassian

Last week, we introduced Jira Service Desk – a modern and flexible service desk experience. Jira Service Desk integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide. Why did we build Service Desk? Watch the video below to get the behind-the-scenes story from Atlassians themselves, including the Jira Service Desk team and co-founder Mike […]

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Code Your Flowcharts

This is a guest blog from Damian Kaczmarek, CEO of Rapid Technology Solutions, makers of the code2flow for Confluence and code2flow for Jira. Have you ever thought about why creating flowcharts and other diagrams is so time consuming? Most diagramming software requires a lot of manual work–placing each element on a canvas and connecting it to […]

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Announcing Confluence Questions (Beta): Ask once, educate forever

UPDATE: Confluence Questions beta is now available for OnDemand. We are also offering a 25% discount on new Confluence Questions beta purchases through December 31. Read the announcement blog post here. How often do you get asked questions at work via email, chat, or a tap on the shoulder? It happens to me all the […]

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Announcing Jira 6.1: Accelerate change

I’m pleased to announce the availability of Jira 6.1. We’ve continued the work in creating a whole new Jira: modern, fast, mobile, and simple. This release focuses on several key areas of the administrator’s workflow, and makes it easier for developers getting started coding. We’ve made it simple to embrace change within your organization with building workflows, […]

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Q&A from our Git Ready! Workflows Webinar

Last week, we hosted a webinar on git, focusing on workflows and practices you can adopt when you move to git. We discussed two of the more popular branching models used internally at Atlassian in depth, and gave practical examples on how git can allow you to reduce friction and increase the efficiency of your team. […]

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Summit 2013… it was epic

‘Twas the week at Summit And all through the hall Nearly 1,800 creatures, some small and some tall, Had all gathered for the biggest Summit of them all. Wow. What an amazing event. Thank you to everyone who attended, sponsored, presented, and partied with us! We saw a 50 precent increase in attendees this year […]

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Fight the dark side of Lean UX with the Experience Canvas

We’ve all been there. Those times where we realise that we’ve been sitting around arguing for hours over the small stuff, because we’ve forgotten about the bigger, more important stuff. Or to bring it into the realm of digital products: whether that interface should still have an accordion menu or should we change it to […]

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Make a Diff: A new way to volunteer

One afternoon, Atlassian co-Founder and co-CEO Scott Farquhar walked up to my desk and said, “Melissa… the Foundation needs to do something amazing.” No pressure, right? As the one who is responsible for running the Atlassian Foundation, my first thought was, “How do we top what we’re already doing?” The  Foundation works on a one percent model, where one percent of profit, employee time, […]