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4 customer-friendly ways to customize Jira Service Desk
Enable a consistent and transparent experience for your users and support teams.
Self-protection capabilities for Jira Software, Jira Service Management, Bitbucket, and Confluence Data Center
Don’t let a few bad apples ruin it for everyone.
Atlassian extends Jira Service Desk to HR, legal, and facilities teams
Featuring templates and workflows that are purpose-built for business stakeholders.
Atlassian’s strategy for enterprise service management leads the pack
We were named a strong performer and recognized for best overall strategy in this year’s Forrester Wave™️: ESM.
All ITSM solutions are not created equal
A deep dive into the findings of Forrester’s Total Economic Impact™ of Atlassian for ITSM study.
Best practices for issue archiving with Jira
Remove out-of-date information from Jira for easier searching and faster performance.
4 reasons asset management software matters more than ever
Why every organization should get strategic with their data.
Who’s NOT using your Atlassian products?
Find out with Crowd’s centralized license visibility.
10 apps to power up your Jira Service Desk
There’s plenty of horsepower under the hood already, but many teams customize Jira Service Desk with other tools to take it beyond the areas it’s specifically designed for—whether that’s CRM, project management, or email management. In response to this, the Atlassian Marketplace opened its doors to software teams looking to customize and extend Jira Service Desk’s functionality in the spirit of improved team productivity.
Automate work across apps with the Zapier integration for Jira Service Desk Cloud
Focus on the task at hand with over 1,400 apps available right in Jira Service Desk.
Supercharging the agent experience in Jira Service Desk Cloud
Finally, your team has everything they need to deliver world-class service in ways that work for them.
How apps can improve Jira Service Desk Cloud agent productivity
Spare your team wasted time and headaches with strategic automation.
5 tips for delivering next-level customer support
In today’s anonymous, Internet-driven world people rarely interact on a personal level. Customer support is a rare exception.
Looking ahead: what’s new and what’s to come for Server and Data Center
We’ve been hard at work making sure you have a teamwork platform you can depend on.
6 ways to manage growth like a pro
Check out these standout presentations from Summit, packed with tips for scaling your Atlassian deployment and setting your admins up for success.