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Jira Service Desk
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This is a guest post written by Sam Rector, product marketing manager at Appfire, makers of the award-winning Bob Swift...
Nothing puts a drag on IT service teams and customer support teams like answering the same question across multiple tickets....
Atlassian Support is a global operation. With six regions, 24/7 availability, 15 products, cloud and server deployments, and different support tiers,...
Need to comment on Jira issues with a table of data from Excel to support your findings? Here's the formatting shortcut you've been waiting for.
You may have noticed a theme these past few Jira Service Desk releases – the team has been focused on making approvals...