Jira Service Desk
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Some of the world's most respected brands employ some seriously innovative solutions when it comes to their service desks. Find out what they did to turn their average service desks into IT super-centers with...
At Atlassian, we love interacting and listening to you, our customers. Two years ago at Summit 2013, Atlassian introduced Jira Service Desk in response to customers who were looking to use Jira as an...
Anyone who works in support will agree: it feels like the dev team isn't exactly on your side. One of the biggest frustrations in support is when a problem can’t be solved because the...
When something goes wrong, it’s nice to know that you can simply raise a ticket and see it fixed. For...
When it comes to software, bugs are always a concern. A bug in the system can take an entire company down if it goes unnoticed. Staying on top of your system’s health is imperative....