Jira Service Desk
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Every day, we collect feedback from our 15,000 valued customers using Jira Service Desk to give great support. That’s why...
Let’s say your engineering team has gone agile. They work in sprints, collaborate, and are building a lot of great features. But there’s just one catch: you still have to wait for the release...
This year, more than 4,600 technical IT and DevOps professionals from around the world shared their experiences in the Puppet Lab's 2016 State of DevOps Report, helping the industry deepen its understanding of the...
Jira Service Desk is excited to announce that agents can now view, search, and share knowledge base articles directly from an issue. By being able to discover and share knowledge easily, IT teams can...
One outstanding feature of Jira Service Desk is its extensibility, through add-ons available in the Atlassian Marketplace. Once you know what you want out of an add-on, and do the right research, you can...