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Ask any successful person and they’ll tell you about a role model. Somebody they aspired to be like. Somebody who...

Jira Service Desk is excited to announce that agents can now view, search, and share knowledge base articles directly from an issue. By being able to discover and share knowledge easily, IT teams can...

Software is changing the world – from medicine and education to fashion and transportation – and it’s impacting the way...

This is a guest post by Vitalii Zurian, a software engineer and the creator of a series of agile add-ons...

Confluence batched notifications send you more relevant email notifications. You still receive the information you care about most, but you receive fewer notifications. Read on to learn more, and while we're at it, check...

One outstanding feature of Jira Service Desk is its extensibility, through add-ons available in the Atlassian Marketplace. Once you know what you want out of an add-on, and do the right research, you can...