IT Service Management
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See how you and your team can move from cost center to revenue driver, and become a tech leader in the process.
The job of the IT professional has become more difficult over the past decade. This is not necessarily due to the workload, but...
Downtime caused by outages is one of the biggest challenges faced by today's IT/Ops teams. Here's how we're helping them tackle it head-on.
Learn how support, operations, and development teams like Mixpanel, Front, and Grand Rounds come together for great incident response.
Downtime happens. While it can certainly be chaotic and stressful, if handled properly, it can also be a chance to...
Last month, Atlassian attended SITS 2018, The Service Desk and IT Show. We staffed a busy booth, demoing our software and learning...