Tomorrow: Wiki Wednesday Stuttgart
I got a nice note from Martin Koser after my post last week about travelling in Europe – Martin invited me to the Wiki Wednesday Stuttgart that takes place tomorrow, 26 September, in Stuttgart, Germany. I won’t be able to go, but if you’re in the area, I think it will be a great gathering […]
Will the wiki replace and make obsolete other tools?
I got asked this question during a presentation earlier this week. It’s a simple question with a complicated answer — here’s why: Historically, whenever any new enterprise tool has appeared on the landscape, its proponents have told everyone that it was the next big thing (think KM systems) and would obsolete everything else so they […]
Bill Ives writes about Wiki Best Practices for Enterprise 2.0
Over on the FastForward Blog, Bill Ives writes about some excellent ways to introduce wikis in organizations. He focuses on events and meetings – specifically holding asynchronous meetings on the wiki: “You should also encourage participants to sign their contributions, In a live meeting this is obviously part of the give and take. People need […]
Fear of “looking stupid” or “doing something wrong” on the wiki
Here’s another one from my meetings this week: a couple of people asked me about how to contribute to a wiki without looking stupid. This is a question I get quite often when meeting with organizations to talk wiki adoption. Some people will say that the biggest obstacle keeping them from participating on the wiki […]
Are contributions on your wiki dominated by one group?
At one of my visits this week, I was asked about what to do when your wiki has got too many contributions or comments from one group. How can you balance that by getting other groups to contribute as well? Email and invite them to comment. Explain the case – just say “Hey, most of […]
A Londoner, A Frenchman, A German: Yes, I’m all three this week
The last one is technically true, as I’m part German by family heritage. But on to more serious things: I’m in London this week, Germany on Thursday, and France next week to meet with people deploying and working to grow enterprise wiki use in their organizations, see how they’re doing so, the issues they face, […]
Building a new intranet at Janssen-Cilag using a wiki
Nathan Wallace of Janssen-Cilag has written an excellent case study on their wiki adoption, which Bill Ives picked up on the FastForward Blog. Janssen-Cilag is a pharmaceutical research company with employees in Australia and New Zealand, and is one of 250 operating companies of Johnson & Johnson, the New Jersey-based maker of pharmaceutical, medical, and […]
Successful Wikis Need a Purpose and a Strong Core Group
In Wiki is the new FAQ Dennis Howlett looks at the Wall Street Journal’s coverage of wiki use at SAP and Intuit. At SAP, the Developer Network and Business Process Expert communities group found that online forums were inefficient because the same questions were being asked
Confluence & Domino at NYK: An Enterprise Wiki Adoption Story
Dennis Howlett recently wrote about how NYK Shipping & Megacarrier is using Confluence and Lotus Domino together to power their intranet. NYK is a global shipping company (one of the world’s largest, in fact), and Alek Lotoczko, who runs the company’s intranet, was looking for a way to increase collaboration after seeing that only about […]
Why wikis should replace email for collaboration
The InfoWorld blog points to a recent survey showing that corporate email is becoming more expensive than ever. The survey, conducted by Osterman Research, looked at just over 100 enterprises with an average of 6,636 email users and found that a majority are concerned about the expense associated with migrating to Microsoft Exchange 2007. The […]
Wiki Adoption Part 4: Email Overload Killed the Businessperson
This is the fourth in a series on wiki adoption, based on my visits with organizations in the midst of wiki adoption. Part 1, Part 2, Part 3. One of the things I consistently hear when I visit customers: reducing email is a key business case for the wiki. Email is one of the biggest […]
Wiki Adoption Part 3: Banking on a wiki?
This is the third in a series on wiki adoption, based on my visits with organizations in the midst of wiki adoption. Part 1, Part 2. One of the most interesting things I’ve noticed recently regarding wiki use has to do with how financial services firms are stereotypically perceived vs. how they actually work. Most […]
Wiki Adoption Part 2: Be Firm, and Think Long Term
This is the second in a series on wiki adoption, based on my visits with organizations in the midst of wiki adoption. Part 1 is here. Once your group starts using the wiki, be firm about making sure people use it and don’t drift back to earlier means of collaboration. For example, if you used […]
Wiki Adoption Part 1: The Conversation is Key
Over the past several months I’ve been meeting with Atlassian’s customers who are using Confluence in a variety of industries including technology, financial services, media, higher education, consulting & professional services, and as I do so I’m gathering an even wider ranging sense of how organizations are using wikis and learning how to change existing […]
Wikipatterns.com reaches a milestone
As of today, the Wikipatterns.com community has grown to 500 registered users! I was alerted to this last night when a new user emailed me to say that he couldn’t register. When we initially set up Wikipatterns in January, we gave it a Confluence community license for up to 500 users. That ceiling has now […]
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