Customer service portal gets a helping hand from Jira and the Salesforce.com plugin
Angel.com is a hosted IVR and call center solutions provider based in McLean, Virginia, USA with just over 50 employees. They’ve been using Jira and CustomWare’s Salesforce.com plugin as part of their help desk solution. We called Aaron Wellman, product manager at Angel.com, the other day to ask him about how they’re using the Salesforce.com […]
Come with me a on Magic Quadrant Ride
Well, you don’t know what we can find Why don’t you come with me little girl On a magic carpet ride OK, ok, maybe it’s just wrong to quote Steppenwolf’s Magic Carpet Ride for a blog post about Gartner’s Magic Quadrant, but it just felt right on a jubilant Election Day in the US. Gartner’s […]
How we communicate, part 2 of 2… almost 12 months later
Nearly one year ago I wrote part I of this post on how we (Atlassian) communicate. Usually when one indicates that he’s writing a 2-part series or even 10-part series, it means that he’s going to write more than once. Like, two or ten times. But, I must hang my head in shame, because I […]
Cobetura Plugin, NAnt Builder, and more Plugins
Ross Rowe has developed over half a dozen plugins for Atlassian products, including several for Bamboo, such as the Cobetura Plugin and NAnt Builder Plugin. That’s fine, you say, but how can you learn more? Or better yet, how can you start to make your own plugins? Start by tuning into the webinar we did […]
Building Social Capital at Defrag
In about 2 weeks and one mile above sea level, Atlassian will be participating at Defrag 2008, the annual conference that looks at how information is becoming fragmented and re-assembled in new and innovative ways. Please drop by our booth #19 to say g’day. And while you’re there, be sure to check out the keynotes […]
Customer talk video with Dash online
We ran our inaugural Voice of the Customer webinar today featuring Patrick Coleman from Dash on their use of Jira, Confluence, Fisheye, and Crucible. In the webinar, Patrick demonstrates how the developers at Dash: Have integrated Jira, Fisheye and Confluence together and with 3rd party tools Automated release notes creation with Jira and Covarity Used […]
Bike friendly business
The Atlassian Sydney office isn’t the only office where you’ll find a lot of bicyclists. In San Francisco, Atlassian recently won an Honorable Mention as a bike-friendly business! Atlassian was recognized for a number of reasons: On average 20% of the employees in SF bike to work; It’s not only a bicycle-friendly ride (the company […]
Dash to the webinar near you
Dash is the new kid on the block, and they’re shaking things up in the world of GPS navigation with an innovative new product, Dash Express. Behind the scenes, Dash developers use Jira, Fisheye, Crucible, and Confluence to make great software. Listen live as Patrick Coleman, Director of Platform SW, walks us through their equally […]
Behind the scenes of the Jira Desktop Client
The Jira Desktop Client offers Jira users an alternative, asynchronous method for working with your issues. The connector is a good example of Jira’s SOAP and RPC services in action. On October 29th, the Jira Desktop Client’s creator, Igor Sereda, will demonstrate the connector and discuss the ins and outs of developing an application that […]
Plugins + mashup = brainstorm
Is it possible create a mashup with Confluence that mimics a combination of Dell’s IdeaStorm with Digg? That’s exactly what netoCiety, a partner of Atlassian’s, did with their netoVation solution. Stephen Danelutti at netoCiety emailed me several weeks ago to tell us about their solution, the so-called Networked Innovation Platform. Using a combination of Confluence’s […]
New Fisheye and Crucible video
In case you missed our “What’s New in Fisheye 1.6 and Crucible 1.6” webinar this week, you can now watch it on-demand. For more Atlassian video, tune your browser dial to AtlassianTV and/or subscribe to this blog.
In conversation with Ross Rowe
Join us tomorrow for our talk with Ross Rowe as he demonstrates several plugins he’s built for Bamboo. This is the second webinar in our new Plugin of the Month series that attempts to highlight the 400+ free and commercial extensions and applications built on top of our products. Tomorrow’s webinar is ideal for Bamboo […]
Dan Hardiker webinar video now on-demand
You can now watch our inaugural plugin of the month webinar on-demand. Dan Hardiker, Adaptavist, has written more than 25 plugins for Confluence. In this webinar, he describes the Form Mail plugin and Rating macro and gives a preview to an upcoming Advanced Search macro. Along the way, he gives advice to others interested in […]
Let’s get personal… Jira and Confluence Personal Licenses
In 2006, we created a free, “personal” license for Confluence for collaborating with your friends and peers. It has been a big hit. Over 17,000 people have generated a personal Confluence license to date. WOW. Over the years, several customers had asked for a Jira personal edition, too. The wait is almost over. Jira 3.13 […]
The many faces (and uses) of Jira
Excerpted from Cerberus Help Desk Blog. noun: “Send this over to Jira.” verb: “That’s a strange bug, go ahead and Jira it.” metaphor: “Jira’s a giant to-do list for the developers.” present participle: “Be right back I’m Jira’ing a bug from the forums.” preterite: “I just saw your post half hour ago, I Jira’d it […]
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