How does Jira help you? Tweet it and you could win an iPad Mini
Jira helps NASA send Rovers to Mars. It helps Audi design high-end automobiles. It even helped one Atlassian prepare for a new family member. How does Jira help you? We’ve heard our share of quirky Jira use cases – and we can’t get enough of them. Does Jira help you manage legal requests? Log movie reviews? […]
Case study: Why did LogicSpot go Jira?
What does Jira have in common with a London pub? According to LogicSpot Director Mark Haller, more than you might think. LogicSpot, a UK-based website design and development firm, had been using spreadsheets for years to manage its development process when it decided to ditch them for Atlassian products. Mark and his team adopted Atlassian products […]
Inside Jira Service Desk: reports
A look inside Jira Service Desk This is part four of a blog series taking an inside look at Jira Service Desk, the newest member of the Jira family. Jira Service Desk is a modern and flexible service desk experience that integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide. For a full […]
Case study: Why did Santa go Jira Service Desk?
Based in the North Pole, Santa Claus Ltd. (SCL) is the leading provider of consumer goods on the world’s second-most celebrated holiday, Christmas. SCL delivers presents to every child in the world between the hours of 9pm on Christmas Eve and 5am Christmas morning, in 24 time zones. Santa Claus Ltd. Headquartered: The North Pole […]
Inside Jira Service Desk: queues
A look inside Jira Service Desk This is part three of a series of blogs taking an inside look at Jira Service Desk, the newest member of the Jira family. Jira Service Desk is a modern and flexible service desk experience that integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide. Read […]
Inside Jira Service Desk: SLAs
This is part two of a blog series taking an inside look at Jira Service Desk, the newest member of the Jira family. Jira Service Desk is a modern and flexible service desk experience that integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide. Read part one about our intuitive customer portal here. Part […]
Inside Jira Service Desk: the customer portal
A look inside Jira Service Desk This is part one of a series of blogs taking an inside look at Jira Service Desk, the newest member of the Jira family. Jira Service Desk is a modern and flexible service desk experience that integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide. For a […]
3 Quick tricks in the new GreenHopper
We recently added a couple of new features to GreenHopper that are designed to help you move faster than ever. They may be small, but they’re powerful. These tricks will have you navigating your backlog faster than ever. Check out three features in the new GreenHopper: Issue flagging Keyboard shortcuts for modes Resizable issue detail […]
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