Communication
How to Craft a Follow-Up Email After No Response
You wrap up a promising meeting with a potential client, feeling optimistic and excited to close the deal. But the days pass by, and you have yet to receive any response. You wonder if they’ve forgotten about your conversation. Are they still thinking about your proposal? Did they find the information about your product helpful? […]
How to Introduce Yourself in an Email: Tips and Examples
You know the adage: You never get a second chance to make a first impression. That’s all fine and good if you’re introducing yourself in person. Dress nicely, use good posture, speak confidently—we’re all aware of those tips. But what if you have to make your first impression via email? How on earth do you […]
How to Introduce Yourself Like a Pro
Everyone knows the power of a good—or bad—introduction. Whether you’re listening to a popular panelist nail a presentation or awkwardly stumbling through your personal introduction in a Zoom meeting, that initial introduction sets the foundation for the pending relationship. It may determine whether it gets developed at all. You only get one chance at a […]
6 Ways Successful Teams Use Knowledge Sharing to Fuel Growth
You’ve just sat down at your desk when you spot an urgent request from a client. Your coworker handled a similar request last month, but they’re away on vacation. You spend the next two hours digging through email threads, shared drives, and chat logs. You’re frustrated, and you’ve wasted valuable time and possibly even missed […]
5 Tips to Foster Effective Communication in the Workplace
If you find coworkers don’t receive your messages as intended or that you’re not getting the information you need from others, you’re not alone. Thirty percent of employees reported increasing challenges when communicating with coworkers and clients, and 70% say they’ve wasted time trying to mend communication issues at work. Even if your teams communicate […]
Employee Communication Tips For Better Asynchronous Work
If there’s one thing that gets in the way of productive work, it’s poor communication between employees. Great employee communication is vital to workplace satisfaction, resolving disputes or conflicts quickly and without further issues, and to creating a healthy and productive work environment. Yet, despite the fact that employees are constantly communicating with one another, […]
Asynchronous Communication Is the Backbone of Distributed Teams
Asynchronous communication isn’t new, but it was never a norm until we left the workplace. It officially usurped the in-person meeting with the rise of remote work. Today, 12.7% of full-time employees work from home, and 28.2% work a hybrid model. By 2025, 32.6 million Americans will work on remote teams. That means we’re usually […]
Why Our Weekly Standup Meetings Are Asynchronous
What started as a way to be mindful of the time spent creating and consuming, our design team’s Weekly Standup Meetings have become a consistent framework to engage with creativity – asynchronously. Weekly Standup Meetings are a staple in most startups, corporate companies, and software teams. But as your team grows, how are you supposed […]
When to Choose Synchronous Vs. Asynchronous Communication
As humans, we gravitate toward in-person, face-to-face, real-time communication — but that isn’t always the best choice for getting work done and respecting one another’s time.
Nonverbal Communication Cues To Feel More Human on Video PT. 1 – Your Virtual Handshake
Video is the only digital channel of connection that showcases the full spectrum of our nonverbal communication. On video, we can play around with our setup (our new virtual handshake), our body language and our vocal delivery, to send powerful messages to our audience. As many of us have experienced, video can be used in […]
Nonverbal Communication Cues To Feel More Human on Video PT. 3 – Tone
Part Three – A Note About Tone This post is part of a larger series on nonverbal communication cues for video. As referenced in this article on Slack-splaining, tone is one of the most missed cues in our professional written communication. On video – we can cut right to the chase, and ensure clarity of […]
(Data) Time Is Still Money: Why Effective Communication At Work Saves Both
Our recent survey of 3,000 office workers in the U.S. and UK uncovered surprising data about teams feeling stuck with old communications tools. Workers are frustrated with outdated tech, and companies are wasting hours and resources. Here’s insight into how to increase efficiency, improve the employee experience, and modernize your organization’s comms stack. The phrase […]
How to Ask (The Right) Questions At Work
Afraid to ask questions at work? You’re not alone. In a recent study conducted by Harvard Business Review of 3000 employees, a whopping 70% reported they face barriers to asking more questions at work. One of the barriers? Fear of rejection and ridicule at work. You want to seem competent, in-control, and on top of […]
Slack-splaining: Why you’re over explaining and how to fix it
97% of knowledge workers feel the need to add something extra in digital communication. Sound familiar? That’s Slack-splaining, and this post covers exactly what it is.
The Cost of Context Switching (and How To Avoid It)
We know multitasking isn’t a sustainable way to work. But there’s a far less talked about consequence of working nonstop, whether you’re trying to multitask or not: context switching, which underscores the immense toll that task switching takes on your brain.