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The Atlassian Team Tour
[cta]Our mission is to help every team – from startup to enterprise, HR to design, and everything between – unleash their full potential. At Atlassian, we’re constantly looking for fun ways to meet our customers face-to-face to hear their stories and share new ways we’re helping teams work better together. We’re excited to announce the […]
What workplace trends will we see 2018? Here are our predictions
As Atlassian’s Work Futurist, I think a lot about what’s coming next. But, I’m not the only one at Atlassian who has grand visions for the future. In fact, our predictions started long ago, when our co-Founder Scott Farquhar was only 12 years old. As a youngster, Scott made some technology forecasts that have nearly […]
Why net neutrality is so important
At Atlassian, we believe open access to knowledge and information is a fundamental right. We believe it’s crucial to unleashing the potential of every team and to advancing innovation. As a company focused on teamwork with values built on openness, net neutrality is an essential condition for everything we stand for. [cta] This issue is at […]
5 habits to drop immediately for a successful 2018
[cta]It’s no secret that our world moves quickly. Start-ups launch at a rate of about 1240 per day in the U.S. alone. New technologies pop up faster than toadstools after rain and change the way we think about pretty much everything. Geographies previously thought of as “remote” are now connected and ready to buy. In such a volatile business […]
5 reasons your financial services company needs Hipchat Data Center
[cta]The pressure of digital transformation is greatly impacting the financial services industry. Whether you’re a mature enterprise or an emerging FinTech firm, you must centralize real-time data to make decisions, develop agile and collaborative teams, and remain compliant with constantly changing regulations. And, of course, these communications must remain secure. With increased scrutiny and regulations, […]
Atlassian and GDPR – Our commitment to data privacy
Atlassian is committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number […]
How do emotions affect productivity? [New research]
This article was written with Prashant Kukde of DeepAffects. [cta]There’s a long-held expectation that people should keep their emotions out of the workplace. I’m sure you’ve heard it at some point: keep a firm boundary between your personal and professional life. The problem is, this is not actually possible or even helpful to productivity. Human […]
5 ways working remotely changed the way I think about teamwork
People talk a lot about remote work these days, but with most things, you never truly know until you’ve experienced it. I’ve learned quite a bit about remote teamwork along the way and I thought I’d share some lessons I learned as developer and architect.
When companies ban remote work in the name of collaboration, what are they really saying?
[cta]The debate over remote work rages on. At the heart of the issue is collaboration and, by extension, creativity, and innovation. How well can teammates really work together when they’re not in the same building? Don’t we need that intense level of interaction to spark new ideas? Surely, teams are more effective when they’re sitting side by […]
3 ways to improve collaboration by putting culture first
When I see high-performing teams working well together, I can attribute it to the people, tools, and practices every time. When I see dysfunctional teams, they almost always have the same tools as their high-performing counterparts. The difference is in the people and practices. In an age where work is increasingly about creative problem-solving (i.e., now and the […]
Don’t know how to get feedback at work? Here are some practical ways to start
Peer feedback is so important to your career growth and development. But, what’s the best way to ask for it? Most companies have at least a yearly performance review process but in reality, the best way to continually grow and learn from your experiences at work is by getting feedback on a regular basis. Kim […]
Why smart sales and marketing teams celebrate uptime
Past performance is not indicative of future results. You’ve probably heard this phrase. It’s a slice of legal disclaimer jargon that wiggled it’s way into our culture. Anyone who’s heard a bank commercial knows it. It’s gone from tiny lawyer print to bona fide figure of speech. It’s good advice, though. And it’s advice people […]
DesignOps: Unleashing the potential of our design studio
When your company grows, the demands placed on your design organization fundamentally change – there are more moving parts, and the systems and processes that used to work when the entire design team could sit in the same conference room start to break down. It’s an ongoing challenge, so we thought we’d share how we’re […]
4 ways to answer any customer support question
This is a guest blog post by Atlassian Marketplace vendor, StepShot. What’s your biggest challenge in your job as a customer support agent? Let us take a wild guess: it’s responding to customer support questions. Being in customer support (either internally in IT, or externally in customer service) is sort of like being a teacher, a […]
Delightful customer service: what’s new in Jira Service Desk Cloud
More and more businesses today are differentiating on customer service. Companies like Airbnb have hundreds of support agents ready on the phone, email and chat to make the home sharing process seamless for users. The easier you make it for your customers to do business with you, the more likely they are to buy your […]