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Article in How we build

Post-Incident Review on the Atlassian April 2022 outage

This PIR is available in the following languages:日本語 Letter from our co-founders & co-CEOs We want to acknowledge the outage that disrupted service for customers earlier this month. We understand that our products are mission critical to your business, and we don’t take that responsibility lightly. The buck stops with us. Full stop. For those […]

Article in Trello

3 business app problems that ruin team productivity (and how to stop them)

The more business applications you have in play, the harder it is for employees to remember which tool to use for each task—or where to track down vital information.

Article in Distributed Work

How team agreements help you navigate the brave new world of hybrid work

Clarify what you expect of each other so you can work harmoniously (no matter where your desk is).

Article in Teamwork

Emotional intelligence is on the decline – what does it mean for the future of work?

Our happiness and productivity are at stake. Here’s how we can mitigate the risks of our increasing reliance on digital connection.

Article in Trello

Are Trello boards private? How to use privacy settings to secure your work

Are Trello boards really private? In the spirit of infinite flexibility, Trello’s privacy settings can instantly secure your board for any workflow. Here’s how.

Article in Company news

Our Q3 FY22 letter to shareholders

An update to customers, stakeholders, and shareholders on our mission to unleash the potential in every team.

Article in Loom

How to determine if ‘that meeting’ is really necessary

Are all meetings equally necessary (or even the most effective) for meaningful collaboration?

Article in Distributed Work

The right to disconnect: why leaders should encourage employees to unplug

What is the right to disconnect? The term means exactly what it sounds like—your employee’s right to shut off work after hours without fear of repercussion. As Fast Company points out, legislation is mounting in support of an employee’s right to not be available off the clock in France, Italy, Spain, Ireland, and elsewhere. The European Union (EU) defines the right to disconnect as “a worker’s right to be able to disengage from work and refrain from engaging in work-related electronic communications, such as emails or other messages, during non-work hours.” What do “working hours” look like as the line between home life and work life blurs?

Article in Trello

How to use Trello for sales: features, templates, and power-ups for successful teams

Whether your brand makes custom tie-dyes or you’re a leading project management platform, you need your sales team operating smoothly and efficiently. Trello for sales teams is flexible, accessible, and affordable. And while you can craft the perfect workflow that uniquely works for your team, you can also get started quickly with a best practice workflow in just a few clicks.

Article in Loom

First Months as a Remote Worker: Tips for Success

Starting a new remote job? Here are some key tips for your first few months!

Article in Loom

How Dabadu’s Customer Success Team Uses Loom

As a CSM (Customer Success Manager) for Dabadu Inc, one of my responsibilities is to ensure that our software end-users understand how to use our product and have a seamless experience with Dabadu’s XRM (X-treme CRM). To circumvent the need for more one-on-one training, my colleagues and I have spent many hours building our support […]

Article in Developer

Jira Issue Linking Model

This post explains Jira’s model for linking issues and how to interpret Jira issue linking data returned from Jira’s API.

Article in Bitbucket

A modern approach to change management with Bitbucket Cloud and Jira Service Management

One of my teammates calls change management the “eat your vegetables of ITSM.” Just like eating veggies is important for getting nutrients and staying healthy, there is good reason to practice change management — the need for coordination between sometimes misaligned teams and regulatory requirements. Of course, we all know getting our greens can be […]

Article in Developer

Have 2 Hours to Spare? Improve Your App Listing

Chances are, if you’ve listed an app on the Atlassian Marketplace, you’d probably like Atlassian customers to use it. You worked hard to create an app that helps people work more efficiently in Jira, Confluence, Bitbucket, or other Atlassian products. Your fellow Atlassian users should benefit from your app, and you should too! Listing an […]