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Atlassian’s 2018 State of Diversity Report finds “diversity fatigue” is real
This year’s results show that diversity fatigue has set in and progress has stalled. People are tired of talking about it, frustrated by inaction, and overwhelmed by the number of issues.
5 tips for shifting left in continuous testing
This is a guest post by Shani Shoham, President and COO for Testim.io, a test automation platform that uses machine learning to create self-healing stable tests. What is continuous testing? In broad terms, it means testing from the beginning to the end of each development cycle. It means running unit tests, functional tests, performance tests, […]
Powering Atlassian: how CIO Archana Rao partners with every function in our business
We are thrilled to welcome Archana Rao as the new CIO of Atlassian! Archana’s team is responsible for building all the systems and processes used by our business functions and our customers. Archana believes that IT is in an amazing position to be a strategic partner to every function at Atlassian, including functional business units, HR, finance, and marketing. […]
Gartner’s 2018 Magic Quadrant for Enterprise Agile Planning Tools and the state of agile
In recent years, we’ve seen agile methodologies adopted by a variety of teams beyond software development, watched the rise of DevOps, and witnessed adaptations of agile across larger and larger organizations. It’s clear that in 2018, agile has reached mainstream adoption for companies large and small, across virtually every industry. The outcomes of agile—higher quality software in […]
How an uncompromising automobile is built on uncompromising engineering systems
This is a guest post by Soumya Menon of Go2Group, a worldwide provider of DevOps and application lifecycle management (ALM) solutions. An Enterprise and Platinum Atlassian Solutions Partner, the company has been serving enterprises since 2002 and has implemented thousands of enterprise-level migrations and integrations. Timeless design powered by electricity, fuel, and the sun. Vehicles […]
How FiveStars Support cut call wait times in half during a recent outage
This is a guest post from Alistair Mclachlan. Alistair is Head of Support at FiveStars Loyalty, a San Francisco based startup that helps businesses and communities thrive by turning every transaction into a relationship. To hear “Server Down” is to hear two words which instill fear into the heart of any Support Leader. System outages […]
How to not lose your s#!t during an incident
Often I am asked how I always seem calm and poised during incidents. This persona is not entirely accurate as I am more like a duck in these scenarios, calm on top of the water, but paddling frantically under the water. I have learned some tricks that have helped me stay calm and drive incidents […]
New research shows great customer experience doesn’t come from bots
Forget chatbots. New research shows employee empowerment is still the key to delivering a great customer experience.
Infographic: Learn how large customers scale Jira
When we speak to customers about their experience with Jira, many of them can’t remember exactly when their journey started. “Jira was used at the company before my time”, or “we found multiple teams were using it,” or “we made a decision to standardize on Jira across the company” are some common stories we hear. […]
Should management be on your career path?
Whenever someone is promoted to a management position, their colleagues start thinking about their own career path and wondering if that should be their next move, too. I always encourage people to explore this interest in a thoughtful, intentional way. Managing teams can be a great career – but you have to walk down this path with […]
3 strategies to increase digital workforce engagement
This article was written with Matthew Lewsadder of Communardo Products. Digital transformation is advancing at an unprecedented pace. From marketing and sales to product development and beyond, businesses are integrating digital technologies across their organization to increase automation, improve collaboration and achieve new competitive advantages. By the end of 2017, two-thirds of Global 2000 companies will have digital […]
How Duo Security uses Statuspage to keep thousands of customers in the loop
At StatusPage, we’ve come across this question a lot. “I’ve got my users on all these different deployments. How do I let one group know about an outage without alarming all the users on different servers who aren’t affected?” It’s a good question. We talked with the team at Duo Security and learned about how […]
New Jira Software integration for Workplace by Facebook
Tens of thousands of companies now use Workplace by Facebook to share work, ideas, and projects. That’s why we’re excited to bring Atlassian to Workplace by Facebook, starting with Jira Cloud, which is the first launch in the pipeline of additionally planned integrations. With Jira Cloud for Workplace, teams using Workplace and Jira will enjoy […]
Introducing CalDAV support in Team Calendars for Confluence Server
At Atlassian, our product teams have some different ways in which we inform and research product decisions. These include looking to market trends, our Support and Technical Account Management teams, customer research, and our public issue tracker for feedback. Today, the Confluence team is excited to announce that in Team Calendars Server 6.0, we’re closing the #1 customer voted feature request: CalDAV […]
How to successfully onboard Confluence across your company
This is a guest post written by Lars Brozinski, IT manager at BÜFA-Group Nearly, three years ago I got the job to implement Atlassian’s Confluence at BÜFA-Group, a medium-sized German company in the chemical industry, active in chemical trading, cleaning technologies, and composite systems. BÜFA has over 500 people operating out of different countries like […]
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