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The simple, powerful way to boost your IT team’s performance
From SLAs to psychological safety, this easy framework is tailor-made for IT service pros.
Why the Fyre Festival needed a program manager
For most of us, it’s a cautionary tale of epic proportions. For a program manager, the story of its downfall is a psychological thriller.
Happy customers, quality code: the new trends in software development
We surveyed 500 pros to find out what the future of the industry looks like.
Behind the scenes of our security incident management process
On the security team, we don’t manage any Atlassian products like other Atlassian teams do. Our main product is trust, and that’s a job that’s never finished. To me, security is more of a mindset; one of constant diligence, continuous improvement, and seeking out ways to innovate. Sometimes security teams can act like more of […]
How to (literally) build a strong corporate culture
Everyone wants to work at a place with a great culture. But corporate culture is a bit of a fuzzy concept and it takes a dedicated effort from someone. In thinking through how culture is created, we sat down with Adrian Mason to pick his brain about how he got the inspiration to lead a unique Atlassian office tradition.
Tips for performance monitoring in Jira and Confluence Data Center
A record high of 162,414 cars per day cross the Golden Gate bridge, in wind, rain, and countless other environmental factors (don’t say earthquakes!) that compound stress on it. An Atlassian instance is a lot like a bridge. Users access each instance hundreds and thousands of times a day, amid conditions that include the size […]
How to deal with a bad boss (and still deliver great work)
Get your career and morale on the road to recovery with these simple techniques.
How to scale IT and get ahead of the growth curve
Scaling effectively means anticipating demand, not reacting to it. By planning your IT landscape for the future you can manage growing pains before they happen.
Introducing Jira Software 8.0: the next chapter of Jira for enterprise teams
Jira Software Server & Data Center 8.0 lets teams communicate updates and priorities more clearly while supporting the performance needs of growing teams.
Atlassian urges changes to Australia’s Assistance and Access Act
Atlassian, in partnership with advocacy group StartupAUS and other Australian technology companies, has formally submitted a set of recommended improvements to the Telecommunication and Other Legislation Amendment (Assistance and Access) Act 2018, a law that was hastily approved by the Australian government in December 2018. While we cannot reverse the bill, our intention is to […]
Automate resource adjustments for Amazon EC2 with Opsgenie Actions, a use case
Opsgenie Actions enable you to automate manual, repetitive tasks so that your resources are freed up to concentrate on higher-value work. This blog post is the second in a series of use cases in which we discuss how Opsgenie works with various third-party automation platforms to automate these traditionally manual tasks—right from the Opsgenie console or mobile […]
When it comes to system metrics, skip vanity and promote transparency
This is a guest post from Charlie von Metzradt, Cofounder of Hosted Graphite. At Hosted Graphite, our users rely on us for a heavy-duty component of their business: monitoring their stack. This is a responsibility we take very seriously and we realize how critical it is for a user to know right away whether the problem […]
From value-add to strategic partner: Technical Account Managers
When the National Bank of Canada set off on a cultural and digital transformation, the most important objective was putting people first, both their clients and employees. They needed better transparency and collaboration across teams, and knew that consolidating and standardizing their applications would help them achieve this. All the while, a single instance of […]
What my hair can teach you about UX design
How a designer used a comprehensive product design process to tackle her kinky-curly hair and increase empathy for cultural diversity.
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