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Article in Developers

Introducing External Services in Opsgenie, powered by Statuspage

The best way to stay informed about the services that matter most.

Article in Teamwork

3 reasons you fail at communication in the workplace and how to improve

A no-BS guide for people who suck at communicating with coworkers. Which means you. Also, me.

How to choose the right infrastructure for your Data Center deployment

We ran the tests so you don’t have to.

Article in How We Build

Our not-so-magic journey scaling low latency, multi-region services on AWS

Engineering stateless, high-availability cloud services comes with juuuuuuust a few challenges. Here’s how we (eventually) slayed the dragon.

4 reasons your marketing team needs a new approach

We’re releasing an eight-chapter ebook chock-full of best practices.

10 apps to power up your Jira Service Desk

There’s plenty of horsepower under the hood already, but many teams customize Jira Service Desk with other tools to take it beyond the areas it’s specifically designed for—whether that’s CRM, project management, or email management. In response to this, the Atlassian Marketplace opened its doors to software teams looking to customize and extend Jira Service Desk’s functionality in the spirit of improved team productivity.

Automate work across apps with the Zapier integration for Jira Service Desk Cloud

Focus on the task at hand with over 1,400 apps available right in Jira Service Desk.

Confluence Cloud Migration Assistant now migrates users & groups

No more manual exports. Your admins will thank you.

Supercharging the agent experience in Jira Service Desk Cloud

Finally, your team has everything they need to deliver world-class service in ways that work for them.

Article in Teamwork

In their own words: How open is too open?

A strong culture of transparency doesn’t mean there aren’t limits. So how can you find those boundaries before you trip over them? Sometimes, you can’t.

Article in Innovation

Delivering the best cloud experience for all teams

Anu Bharadwaj, Atlassian’s Head of Cloud Product, shares some highlights from this year’s Atlassian Summit about the investments we’re making in building powerful and reliable cloud products.

Article in Teamwork

Future-proof your career with peer feedback

Turbocharge your growth plan with this human-centered strategy.

How apps can improve Jira Service Desk Cloud agent productivity

Spare your team wasted time and headaches with strategic automation.

Article in Developers

The new rules of ethical design in tech

Because tech design is a human activity, and there’s no such thing as human behavior without ethics.

Article in Teamwork

Why is empathy missing from work?

In the world of wages paid for a job done, humanity doesn’t matter all that much. But times have changed, and the workplace should, too.