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Spreadsheets collaboration within Confluence and how to end the ExHell
This is a guest blog post from Elements, the maker of Spreadsheet for Confluence.
An end to data dumping grounds
Keep your content at bay with ECM lifecycles and automation advice from an expert.
5 tips for delivering next-level customer support
In today’s anonymous, Internet-driven world people rarely interact on a personal level. Customer support is a rare exception.
Integrate Zendesk and Statuspage to deliver great customer experiences — even during downtime
With the right tools, you can turn any incident into a win.
How cognitive biases influence software development
Don’t let your brain trick you when you’re testing software.
How to work best with the 4 different types of learners
This is a guest post written by Tom Alexander, VP of Marketing at Zephyr, makers of Capture for Jira. How do you learn best? If you are a human (which we assume you are), chances are that you fit into one of four types of communication: visual, auditory, written, or kinesthetic (the scientific term […]
How to build smart business intelligence reporting in Confluence
This is a guest post written by Kat Sandin, product marketing manager at Appfire, makers of the award-winning Bob Swift and Wittified brand Atlassian apps. Reporting on key business data across different departments can be a difficult, time-consuming, and manual process. One department might use an external business intelligence (BI) tool or software platform […]
A new class of Marketplace app has arrived
Just as critical as it is that the Atlassian Data Center products you use maintain a high level of availability and consistent performance, the same holds true for the Atlassian Marketplace apps that you rely on. The Marketplace exists to extend and improve your experience using products like Jira Software, Confluence, Jira Service Desk, and Bitbucket. By […]
How to weather the storm of a wild content management system
Learn how to use a content management strategy to calm even the wildest of content storms in your wiki
Do more with data: Introducing new apps for Confluence
You may think Confluence is only for creating written content, like reports, memos, and documentation. But, in reality, that’s only a fraction of what it can do. With the help of Atlassian Marketplace apps, Confluence can also help you manage large amounts of data on how your customers are engaging with your brand or on the work your employees are […]
Take note, take action: the innovator’s guide to meeting notes
Think you know meeting notes? Think again. Savvy companies use them to foster transparency and innovation. Here’s how.
How to make Confluence pages pop with multimedia content
[cta]We’ve all been there – you’re halfway done reading a document only to realize you haven’t absorbed a single word. People tend to zone out when they’re presented with a wall of text. So how can you create reports or memos at work without losing your audience’s attention? One answer is to use some of our […]
5 game-changing tips for automating your bug tracking in Jira Service Desk
This is a guest post written by Sam Rector, product marketing manager at Appfire, makers of the award-winning Bob Swift and Wittified brand Atlassian apps. Note: all of these tips apply for users of Cloud, Server, and Data Center versions of Jira Service Desk (JSD). [cta]Bug tracking is hard. Once more for your boss in […]
Why diversity in teams is the key to customer success
This article was written with Teagan Harbridge of Easy Agile. What does it mean to be agile? Everyone has an opinion about it, and the amount of agile-flavored literature continuously grows, fostering interest and engagement. But what is at the heart of agile? People. In 2001, 17 software developers came together to write the ultimate ‘agile […]