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Opsgenie strengthens key partnerships for incident management at scale

Announcing enhanced integrations with Zendesk, Zoom, and Microsoft.

Article in Teamwork

Could astrology improve your teamwork?

I read my horoscope for a week before work. What happened will surprise you.

Article in Innovation

5 questions about motivation with Daniel Pink

Honoring the 10th anniversary of his landmark book “Drive”, I sat down with Mr. Pink to talk perks, purpose, and the future of remote work.

5 ways to reduce alert fatigue

Key principles for tackling this pervasive problem at the root.

Protect your Bitbucket Data Center instance from abuse with rate limiting

Introducing our most recent tool for administrators.

Article in Developers

The Lean Portfolio Manifesto: a conversation-starter

The next phase of organizational agility will be defined by the ability to adopt Lean Agile principles at the Portfolio level.

Article in Teamwork

Introducing the Balanced Teams Diversity Assessment tool

We used data to improve balance and belonging at Atlassian. Now you can, too. And it’s free.

Best practices for issue archiving with Jira

Remove out-of-date information from Jira for easier searching and faster performance.

Why 9 out of 10 new customers choose cloud

And how you can try it at no cost.

Article in Developers

Doubling down on stability with Amazon Aurora for Atlassian Data Center

Announcing support for a true fault-tolerant relational database built for the cloud.

Confluence 7.0: a platform built for your future with Atlassian

Setting your organization up for success for years to come.

Educating IT for a tech-savvy Gen-Z

How Yale and CalPoly universities are taking “always on” to the next level.

How to use Slack to power your B2B customer support team

If you’ve been using Slack as a company, you likely already have a channel set up for your customer support team (#support-team-for-the-win) where they can chat together. However, we’ve reached out to the experts and gathered their tips on how to provide the best customer support would take you beyond one channel and make your Slack strategy more effective. Learn how to find information faster, document knowledge more efficiently, and work together more collaboratively with our Slack tips for support teams. 

Article in Teamwork

Sick of information silos? Here’s how to break them down

Information silos sabotage your productivity and breed distrust. But there’s hope. Use these 6 techniques to cultivate open, effective communication.