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Jira Service Desk Server 3.6 – Eliminate downtime, resolve issues faster, and stop guesstimating
[cta] Jira Service Desk Server 3.6 is here with collaborator comments, SLA improvements, and zero downtime upgrades. Allow collaborators to comment on existing requests via email so they’re resolved faster, stop guesstimating with improved readability of SLAs in the queue, and eliminate downtime (giving you your weekends back!) with zero downtime upgrades in Jira Service […]
Why developing grit is the best thing you can do for your career and your team
There’s a new trait rising in the ranks of what makes a person successful and no, it’s not IQ – it’s grit. A few years ago, Angela Duckworth, former teacher-turned-professor of psychology at the University of Pennsylvania, became fascinated with what makes students successful. After many studies of middle school students in Chicago to West […]
Hipchat Data Center is here!
Hipchat Data Center is *officially* joining the Atlassian Data Center family. We know how critical Hipchat has become to doing business. Your teams rely on Hipchat to communicate, collaborate, and get work done fast. Downtime – planned or unplanned – is unacceptable. As your teams continue to grow and Hipchat usage spreads across your organization, […]
5 signs your company is ready for Confluence Data Center
For many of our customers, there comes a time in their Confluence journey when they need more than what a single server can provide. As applications grow across an organization, they become mission critical to every team’s success. We call this the “tipping point,” when organizations make the decision to move to an active-active clustered environment […]
How Kiva is ending poverty through personal connection
In rural Zimbabwe, Lindiwe walks a worn, dirt path to her store. It’s a path she has walked all her life, growing up in her small town. She knows every twist and turn, the feel of the soft dirt under her feet. The path eventually takes her to the center of her village, a small […]
Incident communication best practices
Incidents have always been a fact of life for people in IT and Ops. Today, it’s web developers, cloud service providers, and DevOps practitioners that are getting a crash course in incident communication.[cta] Web scale incident communication is more complex than simply sending a bulk email. There are different audiences to consider. Different thresholds for […]
How TM Forum brings the brightest minds together through Confluence
Clearvision is an innovative software services company with offices in the UK, Philadelphia, Dublin, and Bangalore. An Atlassian Platinum Solution Partner, Clearvision has been servicing enterprises globally since 2005, supporting agile transformations and providing consultancy, training, support, and hosting for Jira, Bitbucket, Confluence, and the entire range of Atlassian products. When a business has teams […]
DevOps Maturity Model report: trends and best practices in 2017
DevOps has been a cultural force in the world of software and operations for 10 years. Like many grassroots movements, DevOps practices have been slowly but steadily gaining traction among operations and software teams in all sorts of industries. But where has 10 years of cultural change, infrastructure improvement, and tooling gotten us? To answer […]
3 ways AI will change project management for the better
This is a guest post written by Scott Middleton, founder and CEO of stratejos. stratejos is a smart assistant for software teams using Jira and Hipchat. If you’ve read any tech media recently then you’re probably hearing a lot about artificial intelligence (AI). Some people herald it as the promise of the future, while others are […]
6 great Summit Europe sessions you won’t want to miss
We’re getting closer to our first European Summit in Barcelona and I’m so excited to share the program we’ve put together this year. During the 4 days of Atlassian Summit & AtlasCamp, you can choose between 90 presentations covering all kinds of topics – from tips and tricks on how to use and extend our […]
Wanted: speakers for Atlassian Summit US
We’ve just opened our call for speakers for Atlassian Summit U.S. that will take place in San Jose on September 12-14. It’s your opportunity to tell the world what great things you’re doing with our products. Whether you’re a technical team improving your workflows, a huge team that communicates more efficiently with Atlassian, or an HR […]
3 things you’ll love about in-person product training with Atlassian
With Summit Europe just around the corner in May and with Summit U.S. in September, there are a ton of programs taking place at our biggest events of the year – training being one of the most exciting. I’m sure you’ve heard about product training before. So, what’s the difference between in-person and online classes? […]
A bird’s eye view of the Amazon S3 outage
If there ever was a day it felt like the entire internet ground to a halt, it was Feb. 28. [cta]Amazon’s S3 storage service went down in its US-EAST-1 Region for the better part of 4 hours, causing a lot of prominent web sites and services to not function. For a service that powers a […]
Joining the Atlassian family
Just over three years ago, we embarked on a journey with a simple goal in mind. The software world was moving quickly in the direction of rented servers, hosted solutions, and outsourced vendors, all in service of allowing teams and companies to move quicker and to be more nimble than ever before. What used to […]