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ShipIt V — Move Issues Between Jira Instances
Have you ever been bothered by the fact that there’s no easy way to move issues between Jira instances? You create a new issue on one Jira server only to realise that it should have been created on another Jira server. This is probably something that users of Atlassian support encounter occaisionally when they register […]
ShipIt V – Chatrooms in Confluence
For my ShipIt V project, the first challenge was simply committing myself to a single idea. Eventually (after a few single class prototypes) I settled on the challenge of trying to integrate chatrooms into Confluence. After a few trade offs, I think this actually ended up turning out brilliantly – far better than I had […]
Confluence Page Restrictions
Method The process for designing the Page Restrictions user interface in Confluence involved: Collaborative design with the Confluence developers and Technical Writer. User walkthrough with a sample user and paper prototype. Iterative development through a variety of feedback sources. Understanding the model One of the key challenges for this project was to understand and usefully […]
ShipIt V – Filtering spam comments in Confluence…
The idea Some Confluence instance are public and allow anonymous comments. By doing so you face one major problem spam. A solution is to use Confluence CAPTCHA to identify human user. But this is not really accessible. Another solution would be to use a spam filter and I decided to give it a go… The […]
ShipIt V – Page Ordering for Confluence
Description Currently in Confluence there is no way for the user to order pages within it’s tree (ordered by title by default). The ability to order pages would be a useful feature for html/pdf exports. CONF-1031 is a very highly voted for feature with 99 votes and also something I wanted so I could correctly […]
ShipIt V – Enhanced ZIP Support for Jira
This feature will be invaluable to support teams (for when users attach a bunch of diagnostic files in a ZIP) and could potentially change the way a lot of customers user Jira. Instead of attaching one file at a time, a user could potentially attach a single Zip with all of the files related to an issue – saving time, frustration and disk space.
Atlassian Sonar (ShipIt)
Sorry, it isn’t a new product but rather a new way to navigate around our products and do things. Or more accurately, it will be if the right people are impressed by my ShipIt Day toy. It is a cross between Quicksilver and a command line with AutoComplete with a lot of AJAXy sugar. While […]
Atlassian User Groups: Call for Speakers
We’re going to hold a 1/2 day Atlassian user group in Boston on June 21st, and one in the SF Bay Area on June 28th, and you’re invited to participate. This is a great opportunity to meet other Atlassian customers and learn about best practices for using Jira, Confluence, Crowd and Bamboo. We’re looking for […]
Case Study: Using Wikis for Online Help
GigaSpaces, a provider of infrastructure software solutions, uses a wiki for technical documentation and online help, not RoboHelp. Here’s an excerpt taken from the case study: Q: You’re among the trailblazers using a wiki for online help. Why use a wiki as opposed to traditional online help tools? A: I hope for the sake of […]
ShipIt V – Sieve mail processing for Jira
The problem Jira has a very useful mail integration system that allows issues to be created and commented on via email. While this works well for the simple case there is a lot more information in the mail that we receive from both automated support requests and direct customer conversations that we could feed into […]
ShipIt 5 – Chat Interface to Jira
Sometimes you just want to quickly comment on an issue or check its status and you don’t want to open a browser window, browse to the issue, enter the text, click submit, etc… Thus, the chat interface to Jira was born. My ShipIt project was to create a plugin that would allow Jira to listen […]
Using Confluence for UML; 'Agile development needs agile documentation'
Peter Hilton wrote a terrific article about doing UML design inside of Confluence, instead of a heavy-weight UML authoring tool. As he so aptly says, Agile software development needs agile documentation, and drawing UML in Confluence’s Graphviz plug-in is way more agile than fiddling with vector drawing tools like Visio all day. Find the whole […]
Jira Commit Acceptance Plugin 1.1 Released
We’ve just released an update to our popular Commit Acceptance plugin (see some background here). The plugin can now maintain different configurations for each project in Jira. You can see how it works in the screenshot below: You start by setting up global rules for all of Jira. As before, you can specify whether commits […]
New Case Study : MuleSource & Jira
By using both Jira (the professsial issue tracker) and Confluence (enterprise wiki software), MuleSource has improved productivity 10-fold! A leading provider of open source infrastructure and integration software, MuleSource relies on Jira for open source contributions and to track developer network issues. As for Confluence, MuleSource professionally re-designed the wiki to replicate their website and […]
ShipIt V: Staging Plugin
A month or two ago, in response to the fact that a lot of people use Confluence to create documentation, and are asking for particularly un-wiki-like features like workflow and approval, I wrote up a more collaboration-friendly spec for a Document Staging plugin. This plugin would allow people to collaborate on documentation in one space and then publish it to another space when it was ready.