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5 project prioritization lessons from the pros
Prioritizing project work with your team can be an exercise in frustration. (Been there!) Here’s how to avoid 5 common mistakes.
Using a mental crowbar to pry my closed mind open
I used to think corporate diversity programs were bullshit. Now, I’m a converted evangelist.
I swam my kids like an Atlassian team
It’s been a year since my experiment running my kids like an Atlassian team. Could this work for their swim team, too?
How Atlassian Support configures SLAs in Jira Service Desk
[cta]Atlassian Support is a global operation. With six regions, 24/7 availability, 15 products, cloud and server deployments, and different support tiers, we have a complex set of rules and logic about ticket routing. But even with our complex ticket routing system, getting the right engineer on the job in a timely manner for round-the-clock support requests […]
Atlassian’s 2018 State of Diversity Report finds “diversity fatigue” is real
This year’s results show that diversity fatigue has set in and progress has stalled. People are tired of talking about it, frustrated by inaction, and overwhelmed by the number of issues.
Designing inclusive illustrations (or, a brief history of the meeple)
[cta]2017 was a huge year for the Atlassian brand and design. We developed a new design language that touches every part of our business. It was an effort not only to change the way we embody our personality but also change the standard we hold ourselves to. Over the past few years, our use of illustration has become more […]
13 books that disrupt stereotypes and build emotional intelligence
There are so many experiences that can be understood through literature. When we access those stories, we push back on ignorance and build the emotional intelligence that is so important for personal and professional success.
Building a best place to work
This week Atlassian was named the #1 Best Workplace in the Netherlands by the Great Place to Work Institute. We were honored and humbled by this news and it really got us thinking: how can we explain our approach to building a consistent (and sometimes award-winning) atmosphere? It’s not easy to do, especially with offices […]
How Trello helped us reinvent our approach to individual growth
[cta]Over the last few years, Atlassian has grown from a few hundred to a few thousand Atlassians globally. This kind of growth impacts everyone in the organization, but the People Team – who manage the ins and outs of employee experience – has a unique relationship to it. As we’ve grown, one of the ways […]
Feeling scattered? Regain your focus with these 5 rituals
[cta]If there’s anyone out there not feeling dizzy after a topsy-turvy 2017, I’ll eat my hat. (Also, would you please share the secret to your serenity?) Between the debate over remote work, Facebook’s near-daily changes affecting branded content, and the fact that robots might take our jobs, we’re being pulled in a hundred different directions. Not to […]
4 Atlassian tips to bring your service and development teams together
[cta]We’ve been hard at work for over 15 years building software to help you collaborate better. But if you work on an IT or customer support team, you know it takes more than the right software to build a culture of collaboration between your service teams and dev teams. You also need to have a set of […]
We made a data visualization of our org chart and it looks surprisingly like a human heart
At Atlassian, we’re constantly studying teamwork. In that research, we know it’s best to start with ourselves; to understand how our teams work together first before applying our knowledge elsewhere. As a data scientist, I naturally turned first to our data. I wanted to create a network graph visualization of our company in order to […]
Team building, in prison
This month, 50 Atlassians participated in a rather unique team-building day. We went to prison. As part of taking the Pledge 1% pledge, Atlassian gives 1% of employee time to social causes. That translates into roughly 5 days each year that Atlassians use for all manner of social good – volunteering at a food bank, […]
How emotionally intelligent leaders build a culture of trust (and why!)
Trust makes doing your job as a leader easier in just about every way imaginable. You don’t have to read up on all the theories around this. You can feel it in your gut. Personally, I know I’ve performed far better under a manager I trusted compared to one that didn’t have my best interests […]
What workplace trends will we see 2018? Here are our predictions
As Atlassian’s Work Futurist, I think a lot about what’s coming next. But, I’m not the only one at Atlassian who has grand visions for the future. In fact, our predictions started long ago, when our co-Founder Scott Farquhar was only 12 years old. As a youngster, Scott made some technology forecasts that have nearly […]