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How to implement AI in customer service
Artificial intelligence software can enhance customer support operations, improve response times, and provide better experiences. Customer service teams face numerous challenges in their daily operations. Long wait times, inconsistent responses, and the inability to provide 24/7 support can lead to customer frustration and churn. Additionally, the increasing volume of inquiries and the complexity of customer […]
Boost productivity with an AI writer
Content creators and marketers often race against the clock to deliver high-quality material. The constant demand for high-quality content can leave you feeling stretched thin. But there is a way to streamline your writing process, spark creativity, and boost your productivity. An AI writer is an intelligent assistant that can support entire writing workflows, from […]
Let’s go, Team ’24 Europe!
¡Hola, Barcelona! We’re stoked to be here on the ground for Team ‘24 Europe. Atlassian supports more than 120,000 customers in the EMEA region and they represent some of the most innovative companies anywhere. As they push the world forward in every kind of industry – from air travel to drug discovery, retail to financial […]
The ultimate guide to writing effective AI prompts
Check out this guide on how to write better AI prompts.
Get out of tickets and into your work faster with AI in Jira
Why getting embedded AI in Jira will help you plan, execute and achieve more with your team
How to integrate AI code for smarter solutions
Letting software engineers utilize artificial intelligence code promotes a synergy that profoundly benefits company projects. You combine in-house expertise with AI’s ability to learn, adapt, and make decisions based on data-driven insights. When AI influences the workflow, developers become more productive. Functional code appears faster, and many responsibilities fall off the task list due to […]
8 AI best practices to improve your project management
Traditional project management methods often struggle as project scope and complexity grow. The constant pressure to meet deadlines, manage resources, and stay within budget can push your teams to the limit. While juggling multiple projects, you may find that your team is missing expectations. Manual processes that once worked are now causing bottlenecks, leading to […]
How to ask AI questions like a pro
Asking the right questions is an essential part of using AI effectively. The questions you ask determine the outputs you receive — and if your question isn’t structured correctly, you won’t receive valuable responses. In this blog, we’ll cover: Understanding AI capabilities When starting with AI, you need to understand that different AI tools have […]
What is generative AI?
Streamlining simple processes can boost productivity, and advances in generative AI tools are making it easier than ever. A generative AI tool can quickly generate writing, images, music, and videos using a simple prompt. That means you don’t have to use essential team members’ bandwidth to create summaries for presentation slides or brainstorm new taglines […]
Atlassian Named a Leader in the 2024 Gartner® Magic Quadrant™ for DevOps Platforms
Ascending another peak, together
Getting started with generative AI
To get the most out of the powerful technology, start with an open mindset.
Follow this playbook for using AI to accelerate productivity
Harness artificial intelligence (AI) to elevate your organization’s productivity
Our favorite AI tools for workplace productivity
Leveraging AI with the right tools can help your organization make better business decisions, enhance customer experiences, and give you valuable insights from data. Add up all those benefits, and integrating AI into your daily workflows can lead to significant growth and efficiency gains, whether you’re a small startup or a large corporation. To help […]
Get better results from AI by simply: asking like a human
If you’ve ever searched for information on a search engine or database and struggled to find what you’re looking for, you’re not alone. But imagine if searching for information felt more like chatting with a helpful friend or colleague. In this article, we’ll discuss everything you need to know about how to ask AI questions […]
Unlocking productivity and AI capabilities for South Korea
Learn how South Korea-based organisations can now leverage data residency, Cloud-only AI tools, and more.